Important Pet Travel Update

Coronavirus (COVID-19) Travel Update

Jetpets would like to thank you for your understanding, patience and support during this unprecedented time.


In light of the current Coronavirus situation, Jetpets want to assure our customers we are doing our very best to assist and support you, and most importantly, your furbaby, through this unprecedented and challenging time. For over 28 years our number one priority continues to be ensuring animal welfare and servicing our customers as our highest priorities.

Due to a number of airline and government announcements over the past 36 hours, it looks unlikely Jetpets will be able to facilitate any overseas pet travel from New Zealand until later in the year, or upon further notice.

As this situation is unprecedented and beyond our direct control, your patience and understanding is very much appreciated. This is an extremely challenging time that we are all facing on a global level, however, we have every confidence that we will weather the storm and resume full services in the near future.

We have listed below some Frequently Asked Questions that might be helpful in the current environment we are navigating.