Important Pet Travel Update
Coronavirus (COVID-19) Travel Update
Jetpets are happy to advise that due the Prime Ministers announcement on Monday 8 June 2020, New Zealand are officially at Alert Level 1, which opens the door for a return to domestic travel without restriction. This will have a positive impact to domestic pet travel as we will continue to see more ports re-opening and made available, to be flown in and out of, and will see a steady increase in flight options we can provide you in order to safely reunite you with your pets.
Jetpets have pet transport services available between New Zealand and Australia available to be booked immediately. We continue to work diligently with our airline partners on ALL International transport options. Regardless of the current border restrictions we do have some options available to transport overseas and can help you on a case by case basis.
We are determined to get as many pets reunited with their loved ones. We appreciate your support and patience as we work through this process with you during this very challenging time.
Jetpets will continue to keep you up to date via our website as more services become available, and we have updated our FAQs for your information but can be contacted on 0800 311 742 or +64 9 601 9670 or by sending us an email request at email@example.com.
FAQs – Pet Travel Update
Q: Can I make a new booking for domestic travel?
As we have only just moved to Level 1 – our airline partner will be progressively opening more ports and flight options over the coming days and weeks, but we will be able to talk you through those once we understand your travel requirements.
Q: When can my pet travel overseas to countries (other than Australia)?
This continues to be a work in progress. We do have some international flight options available however it has to be assessed on a case by case basis due to flight eligibility requirements.
International flights are dependent on countries COVID-19 status and airline flight schedules, availability, and current border restrictions.
We continue to work tirelessly behind the scenes with all our industry partners to provide you with workable flight options to transport your pet/s overseas. We are confident that we are seeing more and more movement in this space so if we don’t have a current option available for you, we will have one for you shortly.
Q: What if I would like a quote to move my pet overseas in the near future?
With the current situation we would ask that you email us you and your pet details, where you would like your pet to travel from and to and your preferred date of travel (noting this is later in the year). We will be in contact with you once the airlines have advised that they will accept pet bookings and can provide new schedules and pricing.
We will send regular updates to you to ensure you are informed of any developments and when we will be able to provide you with a quote.
Please send your details to firstname.lastname@example.org and we will keep your information on file.
If you have another question you would like to ask that has not been covered off in the FAQ please email us directly at email@example.com and will be in contact.