Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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FEBRUARY 2024

Piglet the Maine Coon

Auckland to London, UK
The people at Jetpets gave me so much relief.  I knew they were in good hands and I'm really glad we went with them. Thank you!

FEBRUARY 2024

Ruby the Cattle Dog

Tauranga to Perth, Australia
Thanks so much for your awesome help during Rubys move, worth every cent! Your communication was amazing and we loved having updates.

JANUARY 2024

Bella the Labrador Retriever

Auckland to Sydney, Australia
Jetpets were amazing - we got regular updates through phone calls and text message on her progress.   Jetpets understands that our pets aren't just our dogs or cats, they understand that they are our family and treat them as such. Very happy with the service on both ends.

DECEMBER 2023

Charlie & Jeffrey the domestic shorthair

Masterton to Oamaru , New Zealand
A huge thank you to you and your fabulous team – both on North and South Island – for taking such great care of Charlie and Jeffery.

DECEMBER 2023

Charlie & Tristine the Domestic Shorthair

Auckland to Melbourne, Australia
Relocated my 2 cats from NZ to Melbourne and the entire process with Jetpets was effortless! The friendly team ensure your babies are safe and comfortable from the time you leave them at drop off until pick up. Thank you!