Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JANUARY 2009

KAOS AND CHILLI the BURMESE

SYDNEY to LONDON, UNITED KINGDOM


Dear All Staff
just a short note to let you know that Kaos, Chilli and Jazz arrived safely in the UK this morning and are now living the life of luxury in sunny UK (just a joke, its puddling down with rain! Surprise, Surprise!).
I just wanted to say a very heart felt thank you to everyone for taking such good care of my pets, as you know they mean a great deal to me and i cant thank you enough for the love, care and attention shown to them.
Kindest regards Michelle

JANUARY 2009

TOBY AND ELLIE the CATS

TOWNSVILLE to SYDNEY, AUSTRALIA


Dear Jenna,
Thanks heaps for that, i was really happy with the treatment of my cats and i'd definitely use your company again and recommend it to anyone.
Cheers

JANUARY 2009

ONYX the BULL MASTIFF

CANADA to PERTH, AUSTRALIA


Danny and Sherry,
We have now collected Onyx from quarantine and he is settling in really well in his new home in Australia. We had a long 13 hour drive from Perth to Newman on Sunday, but Onyx handled it like a champion.

We wanted to personally thank both of you for all of your hard work to get our little guy safely and soundly across the ocean and back into our hands. We really appreciate your efforts and knowing that you were both on top of things allowed us to relax and let us focus on the other aspects of our move.
Thank you again, Jessica & Scott

JANUARY 2009

MONTY the STAFFY

UNITED STATES to SYDNEY, AUSTRALIA


Hi Danny!
Thank you so very much!

I am so grateful that you are helping us bring Monty home! Thank you for being so very professional, and extremely kind and thoughtful throughout the entire process.

I can't thank you enough!
I hope you have a nice weekend. Sincerely, Karen

JANUARY 2009

ANGEL the PUG

MELBOURNE to LOS ANGELES, USA


Hi Jess,
Just a quick email to tell you that I am very pleased with Jet Pets and how the staff handled the relocation of Angel from Melbourne to LA.
I found that Jet Pets were very professional and thorough and I have had the pleasure of dealing with you and Adam who came to pick Angel up. He was very reassuring as I was a little nervous to fly Angel for the first time and also a bit hesitant because of her breed (pug)
I found that you have been very prompt in communicating with me via emails and phone. I thank you, Adam and all the staff at Jet Pets tremendously for the pleasant and safe experience. I am sure if Angel could talk she would thank you personally 🙂
Kind regards and all the best