When travelling within New Zealand, most pets can be collected within an hour upon arrival. This may vary from time to time depending on the weather, ground crew operations, airport taxi timings and the location of the designated collection point from the arrival aircraft terminal.
For international arrivals, the process can take several hours due to customs and quarantine procedures, and the timeframe may vary depending on your destination. Given the complexity of international pet travel, we highly recommend speaking with our pet travel consultants, who can guide you through the process and explain the clearance requirements specific to your destination.
