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Keep up-to-date with the latest Pet Travel and Jetpets news.

Keeping Your Dog Cool During Summer

With summer here, there’s no better time to treat your pet and yourself to a little R&R getaway. But as the weather heats up, it’s important to remember to keep our furry companions as cool as possible while out and about. Typically releasing heat by panting, this can be inefficient when it comes to protecting them from getting overheated.

We’ve put together our 8 top tips to help keep your pets cool this summer

Tip 1: Freeze water bottles for crate travel

Frozen water bottles will not only cool the overall temperature in the crate down but will also keep your pet nice and cool while they’re travelling in the car. You can also freeze the water in their drinking tray so it melts slowly as the weather warms up, keeping them hydrated with cold water.

Tip 2: Make delicious frozen treats

Looking for a way to occupy and refresh your furbaby? You can freeze their favourite treats to keep them pre-occupied! Easy frozen treats include frozen watermelon, frozen banana bites and frozen dog-friendly yoghurt. You can even freeze peanut butter in a Kong toy or their favourite kibble in a mixture of water and chicken stock in an ice cream tub and let them work away at it.

Image: Parade.com

Tip 3: Place a cooling mat in their corner

Whether it’s on the couch or by the window, you can purchase a cooling mat that activates once your pet lies down on it. The mats usually contain a cooling gel which helps to keep your dog cool by absorbing its body heat and dissipating into the environment. Just make sure you keep an eye on your furbaby when you first introduce it, especially if they’re a chewer.

You can get a cooling mat at your local Kmart, Bunnings or pet store of choice.

Image: Dogsaholic.com

Tip 4: Get a cooling vest or collar for walks

Using similar technology to cooling mats and beds, cooling collars and vests can also help keep your furbaby cool for a few hours. There are also other varieties that don’t use cooling gel technology, but can be activated by soaking in water and wringing the excess off.

Available in an array of sizes, you can purchase a Silver Eagle dog cool coats at Big & Little Dogs or visit your local pet store.

Image: Big & Little Dogs

Tip 5: Playtime in the pool

Is your pup a water baby? An ingenious, budget-friendly option is to purchase a kiddie pool, get out the garden hose and fill it with water. Your dogs can splash around in it and even enjoy a bit of a drink, if they’re thirsty.

Get the all-time classic shell pool at your local Bunnings.

Image: Command Dog Training School

Tip 6: Safe exercise

We know how important it is to keep your furbaby active and mentally stimulated, even if the sun is beating down outside. Consider taking your dog for a walk in the early morning or late at night when the temperature is cooler and the sun isn’t out. If it’s still too hot, turn the air conditioner on and play a few rounds of fetch down the hallway – that’s sure to get them tired out and ready for a nap once the fun’s over.

Tip 7: A case of cold feet

Since they don’t sweat, cats and dogs regulate heat and their body temperature through their feet and paws. Consider dipping their feet in water to help cool them down.

Tip 8: Bring collapsible water bowls when you’re out and about

Sometimes an occasion calls where you have to bring your furbaby along, whether it’s for a road trip or a quick duck out to the shops. Invest in a collapsible water bowl that you can fill on the go, keeping your furry BFF refreshed wherever you may be.

Collapsible water bowls can be found at your local pet store or for an affordable option, head to Kmart.

Image: Intrepid Daily

Taking a Dog from NZ to Australia

Whether it’s for work or a change of scenery, you’ve finally bitten the bullet and have decided to move to the land down under – Australia. At Jetpets we’ve helped many families with transporting pets overseas and can make taking a dog from NZ to Australia an easy and stress-free process for you and your four-legged BFF. With our team’s years of experience in pet travel, you won’t have to lift a finger!

Pet moves from New Zealand

  • Only require 3 weeks of planning and sometimes, even less
  • Pets travelling from New Zealand into Australia are not required to stay in quarantine and instead will be sent straight home to you.

Moving to Australia with a dog – what’s involved?

The best thing is, taking a dog from NZ to Australia is one of the easier and straightforward moves we handle.

Jetpets headquarters are based in Victoria, Australia, close to the Melbourne International Airport and Australia’s government-run quarantine facility in Mickleham. With an extensive local network available 24/7, our teams in both New Zealand and Australia will work hand-in-hand to ensure your furbaby gets reunited with you as soon as possible.

For more information on international pet travel from NZ to Australia or anywhere else in the world, please don’t hesitate to contact us – we’ll be more than happy to help!

Customer Testimonial

Rizzo travelled from Christchurch, NZ to Sydney, Australia

taking dog from nz to australia“Everything went very smoothly, thanks for all your help throughout the process! I could not have done it without you. Attached is a picture of Rizzo back in Australia once again, after an amazing year-long adventure in New Zealand, now at our new home in Cooma, NSW. I’ve also attached a pic of her kayaking on Lake Wanaka in NZ just before we left. Thanks again” – Candice

Best Dog Parks in Auckland, New Zealand

Have you and your pooch pal just moved to New Zealand or planning a relocation here in the near future? Moving is an exciting and fun time, and we want to make sure your dog gets to experience all the best new sights, sounds and smells that Auckland has to offer. Let your four-legged furry companion meet and play new doggo mates while you soak in the fresh views.

Top 5 Dog parks in Auckland

1. Meola Dog Park, Western Springs

meola dog park auckland

Image: nzherald.co.nz

Meola Reef Park is the only fully fenced, year-round off-leash dog in central Auckland. Featuring lush green terrains and bush area, this park is a popular spot for dog owners. Plenty of parking is available and your dog will have a good old time romping around with other furry visitors. For more information on Meola Reef Park, click here.

2. Auckland Botanic Gardens, Manurewa

auckland botanic gardens dog friendly

Image: Your Life with Dogs

One of Auckland’s most beautiful gardens, the Auckland Botanic Gardens is a botany fan’s paradise with duck ponds and boardwalks. There is an off-leash area at the northern area of the Gardens where your dog will be permitted to roam free and frolic to their heart’s desire. For more information on Auckland Botanic Gardens, click here.

3. Craigavon Park, Green Bay

dog friendly craigavon park auckland

Image: Bark Bag

A diverse landscape that’s wonderful for doggos and their human parents alike, Craigavon Park features tons of large grassy areas for romping around and even a small stream for fans of the water. Challenge your pup with the dedicated agility course, which is sure to tire them out at the end of the day. For more information, click here.

4. Bomb Point, Hobsonville

bomb point hobsonville dog friendly auckland

Image: Bark Bag

Boasting a rich military and aviation history, Te Onekiritea Point (Bomb Point) now has a fully fenced off area for pooches to run around freely, off leash. For more information, click here.

5. Onehunga Bay Reserve

onehunga bay reserve dog friendly auckland

Image: Auckland Unleashed

A terrific place to take your pup for a run and a swim, the Onehunga Bay Reserve features a lagoon that’s separated from the sea, keeping the water calm for first-time swimmers. Bordered by large grassy area and accessible via a gentle walkway, this is a fantastic off-leash option for dog owners. For more information, click here.

Dr. Angus’s Tips for Settling Your Cat into Your New Home

 

tips for settling in your catAt Jetpets, we like to help you make the pet travel process as easy and stress-free as possible for you and your furbaby. However, it’s important to remember that the travel process goes beyond the pick up from the airport or transit lounge, your furbabies will still need some time to get used to their new home and the new sights, smells and sounds that come with it. This is especially true for cats, as they are creatures of comfort and can take longer to acclimatise when compared to their dog counterparts.

We’re very fortunate to have expert in-house vets at Jetpets and we’ve asked Dr. Angus for his advice and top tips when it comes to helping your cat settling into your new home.

 

Phase 1: ‘Safe Mode’

Cats are usually quite bonded to their home territory so tend not to appreciate the time, expense and effort that you’ve gone to in relocating them with you – not initially anyway… Once they leave their established home most cats will go in to ‘safe mode’ whereby they will ‘lay low’ and ‘sit tight’- as in they will retreat to the back of their travel crate and maintain a low body and head posture to try and remain as ‘invisible’ as possible; this is a natural self-protective response employed by cats. We should, however, mention that there is a small cohort of outliers among the cat population who are a bit more outgoing; these are the ‘confident’ cats who will be at the front of the crate looking for any attention they can get. Having said that; the following advice applies to all cats.

cat safe mode

Image: @exoticblume

On receiving your intrepid feline adventurer (or bag of nerves – whatever the case may be) on arrival either at the airport or if they are delivered to your doorstep the most important thing to remember is, no matter how much you want to give them a reassuring scratch around the ears,
do not under any circumstances open the crate in an uncontained area. A cat that escapes in an unfamiliar area, no matter how friendly/easy going/dog-like they are normally is very likely to bolt and may be lost forever.

 

Phase 2: Allocate a ‘Safe Room’

So, once you’ve got them to their new home; it’s best to allocate them their own room for starters – preferably one without hiding places behind heavy electrical devices like fridges and washing machines.

In this room you’ll need at least one good-sized litter tray filled with their preferred litter (if they have a preference) and at the opposite end of the room a bowl of clean water (preferably bottled water – some cats may not initially drink tap water that tastes ‘different’ due to chlorination, different pipes etc.) and a selection of their favourite food – we’re talking the expensive stuff here; prawns, salmon, venison – you’ve spent enough to cover a business class airfare on them so you may as well splash out on some business class tucker too. Your cat will of course reciprocate (OK, punish you) and expect you to eat beans on toast for a few weeks.

cat eating

Image: @exoticblume

Also, in their initial ‘safe room’ you’ll need a comfortable hiding place such as an igloo. You may be able to use the travel crate as this hiding place but first check that the Stay Dry mat hasn’t been soiled – turn it over to check for any tell-tale marks on the underside as it will, as given away by the name, be dry on top. If need be tip out the bedding from the crate and replace it with clean bedding.

Highly recommended for the ‘safe room’ is a Feliway plug-in diffuser, this will help indicate to your cat that this is a safe area and help them to settle/calm down more quickly.

It’s best to open the crate in the ‘safe room’ and let your cat come out of their own accord – most will within a few minutes but a few may need a little coaxing. Most cats will then carry out a ‘sweep’ checking for the presence of any other cats – in other words this is the first stage of establishing their new territory. They may vocalise while undertaking this sweep and may want to jump up onto any high surfaces such as cabinets, shelves etc. to get a better view of their surroundings.

Once they’ve established that the area is theirs and theirs alone then they will begin to relax and possibly even come and say hello to you (and check that you haven’t been cheating on them with any other cats during their absence…). Once you’ve reached this point you can leave them to relax further in their new bit territory by giving them some peace and quiet and time to have a bite to eat and use the tiger-latrine.

Phase 3: Time to Explore

cat hiding

Image: @exoticblume

Sooner or later there will be a request to have a look through the door and find out what’s in the next room. If you’re happy to, and provided all exits are closed, you can let them through and they will then repeat the process of checking that they have exclusive rights to this new bit of territory.

You can then progressively introduce them to as much of their new home as they feel comfortable being introduced to. But remember always ensure that all outside exits are closed!!

You do not want to let your cat out into the open until you are completely confident that they are well established in and bonded to their new indoor territory. There is no hard and fast rule as to how long this establishment or bonding takes (some people say two weeks others say up to six) as it very much depends on your cat’s individual temperament. Ultimately you need to be confident that they have established their indoor territory as a safe place where if they are outside and something scares them then then their automatic response is to retreat to the house.

Phase 4: Out and About (this only applies to cats who are not indoor-only)

Most cats will pretty quickly in the first couple of days after arrival in their new home begin to show an interest in the outside world and begin to ‘ask’ to go outside – it’s best to take a conservative approach to this and don’t give in to them too soon until you are comfortable that they will come back to the house rather than launch into an epic journey to try and return to their previous home.

When you do let them out for the first time this is best done under close supervision letting them explore in, preferably, an enclosed area and only at ground level few minutes or until they start looking to jump or climb before returning them inside. You can then repeat these supervised
outings for longer periods of time and always make sure that there is a clear way back into the house through an open door. Cats do not understand or respect roads and traffic so you always need to be aware of busy roads if they are nearby.

cat outdoors

Image: @exoticblume

A good time to let your cat out for the first time is prior to a meal. Initially you can take them back in and feed them and then once they’re more relaxed outside put their food out just inside the door and allow them to come in under their own steam. Once your cat has explored your
immediate garden and has chosen a ‘favourite spot’ where they are comfortable sitting and watching the world go by, and will come in for food when called, then you can at last consider your cat’s relocation a success.

But always remember with all cats that curiosity will often lead them further afield; this typically occurs during hours of darkness so it is recommended to keep cats indoors at night both for their own safety and to mitigate impacts on local bird and wildlife populations.

Helping Your Dog Settle Into Their New Home

Jetpets Vet Dr. Angus provides his top tips to help your dog adjust to your new home

This is a good news story.  The moment your dog sees you, or another family member, on arrival from their ride on the big jet plane then suddenly all will become clear as why they just did what they did. And, dogs being dogs, they’ll be so overcome with the joy of seeing you (as they always are), they’ll forget almost completely about what just happened.

Don’t get us wrong, flying isn’t generally a scary experience for dogs – I can say with confidence that after quite a few years of seeing dogs off on flights that dogs who have travelled by air before are always quite happy to do it again. Somewhere in their canine brains, among the info about where they buried all those bones and the TV remote, what time the postie comes past and how many cats to this day are still stuck up that tree, there’s a memory about going in this weird car-like thing where they couldn’t stick their head out of the window but at the end of the ride, that’s right, they were reunited with YOU!!

So all that explaining you did before the journey (where actually all they heard was “blah blah blah blah car, blah blah blah blah walk, blah blah blah blah no we are not leaving the cat behind”) now all makes sense.

Unless you happen to own a Border Collie…, they’re different and will have understood every word you said, in fact just give them this electronic device now and they’ll read this themselves.  And you know that middle-of-the-row seat you landed?  In between the yoghurt covered toddler and that bloke who just won’t stop talking about the Collingwood Football Club?  Well, your Border Collie has dipped into those frequent flyer points you were saving up to buy that smoothie juicer (mmmm, kale…) and upgraded you!  After all, they’re going business class (with the lie-flat bed and friendly good-looking Jetpets pet handlers pouring the iced waters and telling you what a good boy/girl you are) so why shouldn’t you travel business class too?  What, you didn’t know that Qantas sent their premium cabin staff to us for training?

So, to cut a long story short your dog will still think you’re no less super-awesome than you were before the big trip.  And, really, settling in is pretty much a done deal.

What you should do though is take care of few canine personal health and safety issues

1. Make sure your new home is escape-proof

If they’re one of the minority who might leave your side for more than a few seconds then it’s essential to make sure that your new home is escape-proof – so is the lock on the back gate functional, are there any holes/gaps in the fence?  If they don’t necessarily get on with other dogs then make sure any neighbours’ dogs can’t make contact with them either by getting some or all of themselves through fences.

 

2. Keep your dog on a lead

This may be obvious, but even though you and your dog might be totally free spirits, please keep them on a lead – at least for the short walk between the front door of the Jetpets Transit Lounge and your VW Kombi.  Nothing gives us the heebie-jeebies more than a loose dog in the car park with cars whizzing past.  We want you and your dog to get away safely on your surf trip, those seagulls won’t chase themselves.

 

3. Visit your local vet

Once you’ve finished unpacking all those sparkly tops, black winter coats (if you’ve moved to Melbourne), beach gear (if you haven’t moved to Melbourne) and the hairdryer (and also once you’ve unpacked your own things – but that’ll only take a couple of minutes right?) it’s a good idea to drop in at your friendly local vet.  Apart from being the smartest people on the planet, vets are also good for some more mundane practical things; they can update your dog’s microchip registration details so that if by some dark misfortune your pooch is facing ‘doing time’ down at the pound, your current address and phone number can be looked up and you can be down there in a jiffy to bail them out.  We know it’ll be an awkward conversation in the car on the way home but it’s still best the possible outcome at that point in time.

Also ask your professional superhero (the vet) about any prophylactic treatments (such as Heartworm prevention) and vaccinations that they recommend for dogs living your area.  Either there might be treatments or vaccinations that weren’t necessary where you used to live or they weren’t available.

Above all we wish you and your best friend the safest and happiest of travels.  And if they do the full body wag, or that silly run they do when they’re really happy, then that’s a bonus!

 

Clove and Cassia Join Dash at Wellington Zoo

Wellington Zoo supports Save the Tasmanian Devil Program to help save Tasmanian devils from extinction in the wild due to the Devil Facial Tumour Disease (DFTD). DFTD is a contagious and fatal cancer in Tasmanian devils which is characterised by the appearance of tumours in and around their mouth, face, and neck. Since DFTD was first recorded in 1996, there have been local population declines of up to 80%.

The Save the Tasmanian Devil Ambassador Program was designed with the aim of placing suitable Tasmanian devils into world-class zoos as ambassadors for their species. Through this program, Wellington Zoo cares for three Tasmanian devils- Dash, Clove and Cassia.

Clove – Image: Wellington Zoo

Jetpets was fortunate enough to look after Clove and Cassia’s move from Tasmania to their new home at Wellington Zoo and will continue to assist with their future transport needs.

On their way to Wellington – Image: Wellington Zoo

Making new friends

When Clove and Cassia arrived at Wellington Zoo from Tasmania, they had to undergo a brief period of time in Quarantine. Once they were cleared from Quarantine, introductions to Dash who was already at the Zoo began. Thankfully, they hit it off and Dash, Clove, and Cassia now all live in the same habitat together.

Cassia – Image: Wellington Zoo

Clove – Image: Wellington Zoo

While Clove is much more confident and adventurous, Cassia is shyer and more reserved and despite this, they have formed a close bond and will always sleep in the same den next to each other. Dash who has been at the Zoo longer, remains the most independent of the three devils, often challenging Clove for their favourite food which includes wallaby and a variety of different meats.

However, the three of them have been spotted sleeping next to each other in the same den on a few occasions, which is very positive!

We look forward to transporting more Tasmanian Devils in the future

“Jetpets were an absolute pleasure to deal with and made the whole process of transporting Clove and Cassia from Tasmania to Wellington a straightforward and smooth process. They took great care of both the Tasmanian devils and Wellington Zoo staff travelling with the devils to ensure Clove and Cassia arrived safely at their new home at Wellington Zoo.” – Wellington Zoo

Meet Orana Wildlife Park’s Newest Bachelor

Tostada, the very handsome Spider Monkey

He’s 8kg of fur and muscle, dark and handsome (not so tall) and he’s already working his magic on his four new girls.

Image: Orana Wildlife Park

Jetpets was proud to assist with Tostada’s transferral from Hamilton Zoo to Orana Wildlife Park last week, as part of the managed regional breeding program for this endangered species. He’s settled in well to his new surroundings and has been fully introduced to Orana’s four female monkeys today. The females gave a very warm welcome to their new male, which led to a speedy full introduction.

Exotic Species Manager, Rachael Mason, says: “he is a lovely boy. He and the girls are really cute together – we’ve seen lots of grooming each other which is a great sign.”

Image: Orana Wildlife Park

Naturally, Park staff are hopeful of hearing the pitter patter of small monkey feet in the future – the last monkey born at Orana was in 2005.

Habitat loss is one of main reasons spider monkeys are endangered.

Proudly transporting Mobility Dogs

Little Darby is going to change someone’s life for the better one day soon, and he doesn’t even know it yet.

Darby

Jetpets are proud to provide the safe transportation for Mobility Dogs, as they travel around New Zealand for training and support requirements.

Mobility Dogs mission is to enhance the lives of people living with disabilities, increasing independence, confidence, self esteem and participation in New Zealand communities. Mobility dogs are trained to offer practical support, companionship and security. They transform the lives of people with disabilities as they help with everyday tasks and provide emotional support.

Darby began his life changing journey when he travelled from Auckland to Queenstown with Jetpets to be with his puppy raisers in Southern Lakes, where he now proudly wears his L plates as he commences his training.

Over the next twelve months Darby will learn to:

  • Retrieve and carry items – such as help load and unload the washing.
  • Deliver items to a person
  • Open and close doors and drawers
  • Press buttons for elevators and pedestrian crossings
  • Help with payments in shops
  • Assist with daily activities such as dressing and undressing
  • Turn lights on and off

If you wish to find out more about Mobility Dogs and how you can help click through here.

Winter Pet Fashion

We all love dressing our pets up in cute outfits and with the arrival of winter, you now have another great reason to get shopping! Winter is the best time to have fun and choose fashionable outfits for your pets to keep them warm and stylish throughout the cooler seasons.

With the exposure to harsh temperatures during the day and freezing cold nights, it’s important to protect your furry friend with extra layers that are practical and fashion-forward.

Many smaller breeds who have light layers of fur may have difficulty keeping themselves warm in cooler times of the year, especially when outdoors. This also applies to our senior companions who can have difficulty regulating their body temperature. That’s why it’s vital to dress them in functional clothing to protect them from the cold and keep them happy and stylish during winter.

Need some advice on what to dress your pets in this winter? Read on below for the winter essentials your pet needs now.

Winter Fashion For Your Pet | Jetpets | Fashion | Pet Fashion | Pet Flights Domestic

A Jacket:

You can’t go wrong with a great jacket for all pets big and small. For those very cool days that are spent outdoors, a thicker waterproof jacket that covers your pet’s stomach and the majority of their body is best, however for days spent indoors a lightweight jacket or jumper will suffice. Have some fun and choose styles with cute colours and prints including leopard print, cameo, stripes or bold geometric shapes. Just make sure you steer clear of jackets with zips, buttons or additional detailing that your pet may chew off.

A Jumper:

If you are spending the day indoors, a jumper is a great alternative to a jacket for your pet. There are many options to choose from, like a classic knitted sweater, to a too-cool for school hoodie. A wool blend jumper is a great option for all pets as it keeps them nice and warm without irritating their skin. For comfort and practicality, a hoodie is ideal for active pets. The hood can keep their ears and head warm and the stretchy fabric makes it easy for them to play and exercise no matter where you are!

A few things to remember when buying an item of clothing to keep your pets warm this winter include:

  • Ensure that the item cannot be easily pulled off
  • Check the size, making sure it fits your pet correctly and is comfortable to wear
  • Check the item doesn’t drag on the ground
  • Ensure it isn’t too tight, especially around the neck
  • Check that it doesn’t get caught on anything during normal movement and activities

Does your pet have a favourite piece of clothing that they love to wear in winter? Comment and share what it is with us on Facebook.

Winter Fashion For Your Pet | Jetpets | Fashion | Pet Fashion | Pet Flights Domestic

 

 

Winter Tips for Your Pet

With the cooler weather well and truly upon us, we are often asked by owners about their pet’s needs in winter.

So we thought we’d clear things up! Here are the answers to some of our most frequently asked questions…

Winter Blues - how to look after your dog or cat in winterQ: Is it important to exercise our pets in winter, even when it’s freezing outside? 

A: Winter activities will vary widely depending on what kind of pet you have, their personality, and the severity of the weather. When it comes to dogs, they really need to get out all year round, even in colder weather. Dogs who really enjoy the outdoors and colder temperatures can have just as much exercise in the winter as the summer. You can keep your walks shorter for those who don’t enjoy the winter weather as much.

Q: Are coats and jackets a good idea for pets who spend time outside during winter?

A: Some dogs with thin coats will benefit from a jacket, and find freezing temperatures much more enjoyable with the extra layer!

Q: Does my dog or cat need to eat more in winter to help survive the cold?

A: Because people and animals often are less active in the winter months, we often find that people need to feed their dogs less during the winter. If you and your dog are very active, or if your dog is primarily outside, then you may need to increase their food proportionally.

dog in winter

Q: Does my pet still need lots of fresh water, even though it’s cold outside and they may not be as thirsty?

A: Fresh water is always necessary, even if your dog isn’t drinking as much as during the hot summer.

Our Top Winter Tips:

Cold winter days can be particularly uncomfortable for slim, younger or older dogs when it comes to nap time. We suggest elevating their bed off the ground where possible, and placing a hot water bottle (with warm not boiling water) into their bed or kennel. This will soon make for a comfortable place to rest

pug in blanket