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Keep up-to-date with the latest Pet Travel and Jetpets news.

Travelling with your Dog

To-dos before you travel

When travelling with your pooch, you’ll need to take care of their pre-holiday checklist as well as your own. This includes making sure they’re up-to-date with their vaccinations and health checks, and have any documentation they may need for travel. If you’re unsure what to look for, then the Jetpets team can help you out.

Packing for your pup is another important preflight to-do. First up, you’ll want to stock up on their favourite treats and food to eat while they’re away from home. Bowls and toys are also important to bring along, as being in unfamiliar places can be stressful for dogs, and having home comforts can help to keep them calm.

Getting around

If you’re travelling New Zealand by car, then be aware of New Zealand’s laws regarding pets in vehicles. These are in place for their comfort and safety, as well as those of other road users, so sticking to them is paramount. When it comes to public transport, on the other hand, the rules can change depending on your location. In Auckland, for example, domesticated animals are allowed on public transport, but there may be some restrictions depending on the service.

Whatever the weather

Dogs can’t directly tell you when they’re too hot or too cold, so it’s up to you to be mindful of the inside and outside temperatures on their behalf.

While 25° might seem like a beautiful summer’s day to you, for your dog, it’s enough to burn their paws when they walk outside. During seasonal peaks and high heats while you travel, your dog will rely on you to keep them safe and comfortable. One way to do this is to make sure they have access to water and shade, but this can be tricky if you’re actively on the move. Cooling ice pads are perfect for use on the road, as they work by absorbing body heat without the need for refrigeration or freezing.

Winter getaways across the Land of the Long White Cloud can get pretty chilly, and even with fur to keep them somewhat warm, your travel pal will likely need more help. Having blankets to hand is a quick fix to this when you’re travelling, particularly during the colder months when temperatures below 7° can pose a threat to some breeds.

Pet Etiquette on the Road

Whether you’re at home, on a  holiday or have made the big move to NZ, following pet etiquette is a must!  Here are some interesting facts you may not know.

Leash laws

New Zealand has strict laws and regulations that dog owners must follow, and councils around the country also implement their own additional rules. For your dog’s safety, it’s crucial that you familiarise yourself with the guidelines of each location you visit, as these can vary from place to place. At a minimum, you should keep your dog leashed, or be carrying the leash with you at all times. Remember that abiding by these regulations is necessary to protect yourself and other animals, as well as being crucial for the local environment and wildlife.

Cleaning up

From Auckland to Wellington, Hutt, and around the country, picking up poo is the responsibility of the dog owner. If you fail to clean up after your pup, you can face fines of hundreds of dollars, so don’t leave your holiday accommodation without dog waste bags!

 

Dog-Friendly Travel Destinations in New Zealand

dog on beach

Are you getting ready to set off on an adventure across Aotearoa (New Zealand) with your furry friend in tow? Travelling New Zealand with your dog can be an amazing experience, just as long as you know the ins and outs of pet-friendly travel! From coastal road trips to countryside escapes, we’ve got the ultimate guide to make you and your pet’s holiday a walk in the park.

Here, we’ll share our top dog-friendly destinations across New Zealand’s North and South Islands.

The Ultimate Travel Companion

Owning a dog comes with a range of proven health benefits, and when you travel with your pooch, you’ll likely uncover even more.

As well as being a built-in bff, your dog will also provide you with some good motivation to get out and about, particularly during New Zealand’s cold or rainy spells. On average, dog owners exercise more than non-dog owners, and your pal needs fresh air and a run around come rain or shine, encouraging you to get outdoors, too. Taking a trip to a local dog park on your travels also creates a great opportunity for you to strike up conversation with the locals, so it’s a win-win for you and your pooch.

Dog-Friendly Destinations in New Zealand

New Zealand’s 13 national parks are off limits to dogs, as are nature reserves and wildlife sanctuaries, and owners can face large fines for breaking these rules as part of the Dog Control Act. If you check out the Department of Conservation website, though, you’ll find plenty of places where you can set up camp with your furry friend.

As for spots where your dog is more than welcome, here are a few of our top picks around the country!

North Island

Auckland

Cornwall park has off-leash areas that span far and wide, giving your dog plenty of space to run around just 15 minutes by car from the CDB. A stone’s throw from the city, this spot is immersed in nature, and even offers sheep-spotting experiences (which your dog must be leashed for!)

If the coast is more your style, then head over to Mission Bay. Here, your pup can frolic off-leash before 10am and after 5pm while you sit back and relax at a waterfront cafe or stroll the scenic walkway.

Waiheke Island

For a true island getaway, hop on the ferry to Waiheke Island. Your dog can make the crossing for free, and once you arrive, can enjoy all the perks of island life! This dog-friendly utopia has plenty for everyone to enjoy, from restaurants, cafes, and accommodation to winery tours that welcome your pal along for the experience.

Rotorua

With hiking, camping, and kayaking opportunities, Rotorua is the perfect place for outdoor enthusiasts. The small city is widely dog-friendly, so you’ll be sure to find experiences you can take your pooch along to. If you’re visiting during the transitional months, be sure to make some time for a visit to Centennial Park which is ripe with cherry blossoms in spring and dressed in fall colours throughout autumn.

South Island

Christchurch

Jump into the off-leash paradise that is Bottle Lake Forest, with more than 1,000 hectares of open space. This spot has well-marked trails for you to explore and mountain bike through, so you can embrace that kiwi sense of adventure!

Lake Wanaka

With waterfront views, rolling mountains, and open space as far as the eye can see, Wanaka is a sight to behold for anyone who finds peace and joy in nature. While your furry friend may not have the same appreciation for the scenery, there’s no doubt they’ll revel in the opportunity to run free. To pump a sweat, head 24 metres up the Mount Iron Track and take in the view from the top.

Dunedin

Situated on the south-east coast of South Island New Zealand, Dunedin is a university town with a lot to offer. For dog owners specifically, there are safe swimming beaches and off-leash areas that welcome pets, as well as a local dog community if you feel like making friends.

Planning Your Trip

For international pet travel or domestic pet transportation, Jetpets is your go-to hub of information and services. When it comes to travelling this breathtaking country with your furry friend, we’re here to help, so contact us to start planning the trip of a lifetime!

Announcing Jetpets NZ Brand New Transit Lounge

Exciting News: We’re Moving to Better Serve You and Your Pets!

We’re thrilled to announce that we are relocating to a new office space designed with both you and your beloved pets in mind. Our move is part of our commitment to enhancing the quality of service we provide and ensuring a more comfortable experience for all our clients and their furry friends.

Here’s what you can expect from our new location:

  • Pet-Friendly Facilities: Our new office is equipped with dedicated pet areas to make visits smoother and more enjoyable for both you and your pets.
  • Enhanced Accessibility: With improved parking and easier access, your trips to see us will be more convenient, reducing stress for you and your animal companions.
  • Comfortable Waiting Areas: Our redesigned waiting areas include comfortable seating and calming environments to keep your pets relaxed and at ease.

Our New Zealand Manager, Stephanie Tawhai is proud of the new facility.

“Jetpets New Zealand are delighted to expand our Transit Lounge facilities as we continue to grow and cater for our client’s needs. We love the extra space we now have for furbabies to relax, have a walk and some playtime before their travel. We are committed to ensuring animal welfare is at the very heart and centre of what we do and this is the reason we continue to evolve and upgrade our facilities”.

Thank you for your continued support and for trusting us with the care of your pets!

Jetpets NZ Office:

Unit A 80 Richard Pearse Drive, Mangere, Auckland 2022

 

Click ‘View Larger Map’ for directions

 

Helping Furbabies In Need

In working to assist those pets in need our Australian Jetpets team have been working behind the scenes partnering with PetRescue whose mission is to rescue pets, who may otherwise go unnoticed, with their new families. Below is Zues, the American Staffy who was adopted after 13 months in an animal shelter. Zeus was found at the age of 6 months old and lost contact with his original owner and our Jetpets team in Australia have arranged his transport from Sydney to Adelaide for his new life with his new parents to give Zeus a new chance of life.

 

Scout the Tiger Arrives at Hamilton Zoo

Jetpets are proud to have assisted in the delicate move of Scout the Tiger to his new home at Hamilton Zoo.

Travelling from Orana Wildlife Park to Hamilton Zoo in June this year, the teams and staff of all parties involved worked together to accomplish a safe and successful relocation.

Scout arrived at Hamilton Zoo from Orana Wildlife Park in June as part of the international breeding program for his species. Scout has been matched with Kirana in this vital role.

Being a male, Scout can quickly be recognized due to his larger frame and his large white ruff around his face. He has quickly won over the hearts of his keepers, as well as Kirana, and frequently produces a friendly greeting called a prusten – which is more commonly known as a “chuff”.

Scout is often active throughout the day and is spending much of his time exploring both enclosures thoroughly. You may even see him taking a dip in the pool if you’re lucky!

We wish Scout all the best in his new home with Kirana. For information on how you can visit Scout at Hamilton Zoo, please visit their website:-  https://www.aucklandzoo.co.nz/

Photo Credit: Hamilton Zoo

Going Above & Beyond in Animal Welfare Standards!

Jetpets Melbourne is proud to announce that we have been recertified by IATA in the Centre of Excellence for Live Animals Logistics (CEIV) Certification, being the only Pet Transport company in the Asia Pacific region to achieve this accolade.

“Congratulations to Jetpets on achieving CEIV Live Animals recertification. Their focus on excellence beyond compliance in live animal handling and transport activities ensures that customers can be confident that their precious cargo is traveling in safe and healthy conditions,” said Brendan Sullivan, Global Head of Cargo IATA.

Jetpets quality systems, training and operational procedures are an integral part to ensuring the comfort, safety and welfare is the number one priority when your fur baby is travelling with Jetpets.

We understand the importance of the role we play in taking care of people’s precious family members as they travel across Australia and New Zealand and around the world, and trust that our certification allows our customers to feel confident that their pets will always be in excellent care when travelling with Jetpets.

The Jetpets teams across New Zealand and Australia are extremely proud of this achievement and committed to our vision of being the respected pet travel company of choice striving for excellence in pet welfare, customer service and investment in our people.

Jetpets Philosophy – Happy Pets, Happy Customers and Happy People

With over 30 years in transporting and caring for clients’ fur babies, we have seen many changes over this time. From aircraft types, animal breeds, crate comfort improvements and of course the incredible advancement in technology. People can stay connected with their friends and family across the world with various technology platforms but nothing beats being reunited in person with their favourite fur baby!

At Jetpets our company culture is built on Happy Pets, Happy Customers and Happy People and one noticeable feature we have seen over recent years are the bonds between fur babies and their parents becoming stronger than it has ever been.

When we first started transporting pets some time back, it would be fair to say that traditionally, pets were kept outside for most of their day. It would be also very uncommon to have a café where fur babies had their special “parking space” and bowls of water out the front to accommodate customers’ pets!

Over the past 10 years, we have witnessed clients transitioning their pets from outside to inside. It may have slowly started with bringing pets onto the veranda at night time, to then slowly allowing their pets to stay in certain sections of the house when it was cold, to eventually allowing pets to sleep inside (perhaps in the laundry), to now in some cases sleeping with their parents in the bedroom!

It is amazing to think that perhaps 10 years ago when you asked someone where their animal slept overnight and they replied with “in my bedroom”, we may have thought this was quite “unusual”?

We of course may have understood that many pets needed to be inside in certain types of climates for welfare reasons but to think that someone would have their pet in the main bedroom or indeed on their bed some 10 years ago may have raised some eyebrows to certain folks across the country.

As times have changed with housing in many capital cities having smaller dwelling sizes, the traditional backyard has someone been transformed. We are seeing many more units, apartments, and common living areas now as we transition to the modern-day 21st-century world.

Now whilst there are many changes and advancements that have occurred, what we do know at Jetpets is that our clients’ love of their fur babies has always been paramount. We understand that pets are part of the family, and their care is of the utmost importance when looking after their journey, no matter how far that may be.

Although times may have changed, our Jetpets philosophy of ensuring Happy Pets, Happy Customers and Happy People is always at the very heart of what we do when caring for your fur babies.
For more information on transporting pets across New Zealand or Internationally please visit our see our domestic FAQ and international FAQ pages.

Jetpets Moves Birubi The Fur Seal

Jetpets were proud to assist with the animal transport of an 18-month-old long-nosed fur seal pup named Birubi for SEA LIFE Sunshine Coast Aquarium. Working in conjunction with the SEA LIFE team Birubi was transported in a purposely designed transport crate from Sydney to Maroochydore.

In settling into the new environment her trainer Jess Hart said, “Relocating any animal comes with months of planning and preparation and we’re so excited to share that Birubi has arrived safely and is settling in well.

Her confidence is already shining through, and her new trainers will slowly begin socialising her with the other seals within the colony”.


“Birubi is now the smallest resident at the aquarium’s Seal Island, weighing just 12kg. Birubi will act as an important ambassador for her species educating thousands of guests who visit SEA LIFE Sunshine Coast each year about the important role seals play in our marine ecosystems”.

If you are up on the Sunshine Coast on holidays or passing through, drop in and say hello to Birubi and also learn more about the amazing work SEA LIFE do for wildlife conservation.

For more information about the seals at the aquarium visit https://www.visitsealife.com/sunshine-coast/whats-inside/animals/seals-and-relatives/

Summer Season Hints and Tips

As we approach the summer season most of us start to think of warmer weather, extended holidays, spending time with family over Christmas and having fun at our favourite park, beach or holiday venue. Pets are no different!

Our fur babies too love time with their parent’s and will be looking forward to spending more time with you whilst you have been back at work more since our lockdown restrictions have eased across the nation.

One of our resident vets Dr Kathy Johnson explains some of the key things to prepare your fur baby for when heading into the summer season.

“It is important that if you are planning to travel over the summer season and looking to place your pets in boarding for any period of time that their vaccinations are up to date. All boarding facilities will require that your dogs have C5 and cats have F3 vaccinations which are valid.

Maintaining a healthy and active lifestyle during summer also means your fur babies should have plenty of water for those hotter days, walking them earlier or later in the day and if they like the water, a swim in the pool or at the beach will definitely make them feel more comfortable during those hot summer days.”

Jetpets also takes special care of your fur babies over the summer season. We always look for early morning and late evening domestic flights across NZ to avoid the hottest parts of the day and choose the most direct flight available to minimise time spent travelling. Our purpose built fleet ensures your fur baby is pampered from start to finish.

If you are looking to travel over the summer season, please complete our online request a quote form.