Pet Transport from New Zealand to London: Trusted International Pet Travel Advice

Travelling From New Zealand To The UK

Moving from New Zealand to London or elsewhere in the UK is a big move for the whole family – and for many pet owners, making sure their dog or cat can make the journey with them is one of the most important parts of the planning.

International pet travel involves more than booking a flight. There are veterinary requirements, export documentation, airline regulations, crate requirements and destination-country entry rules to consider. Getting these details right is essential to avoid unnecessary delays or last-minute complications.

With more than 30 years of experience in pet transport and international pet relocation, Jetpets has helped thousands of pet’s travel safely around the world. Our team coordinates the journey from New Zealand through to the UK, with your pet’s welfare at the centre of every process, conversation and decision we make.

UK Pet Import Requirements

The UK has specific requirements for dogs and cats travelling from New Zealand. These requirements can change, so it is important to check the current rules well before your planned departure date.

Depending on your pet and their circumstances, preparations may include:

  • An ISO-compliant microchip
  • A valid rabies vaccination administered in accordance with the required rules
  • Any required veterinary testing or treatments
  • An official veterinary examination and certification
  • MPI export certification and documentation
  • The appropriate UK pet travel documentation
  • An IATA-compliant travel crate suitable for your pet’s size and needs

The exact requirements depend on your pet’s circumstances and the current regulations in place at the time of travel. Our Pet Travel Consultants work with you throughout the process and help coordinate the veterinary, documentation and travel requirements before departure.

Start Preparing Early

One of the best things you can do when planning an international pet relocation is to start early.

There can be several steps involved before your pet is ready to travel, including veterinary appointments, vaccinations, documentation and flight planning. Some requirements also have specific timeframes, so leaving everything until the last few weeks can make the process much more difficult.

We recommend allowing plenty of time to:

  • Discuss your plans with your veterinarian
  • Check your pet’s microchip details
  • Confirm vaccination requirements
  • Complete any required veterinary testing or treatments
  • Arrange the necessary export documentation
  • Allow time for certificates and paperwork to be reviewed before departure
  • Discuss your pet’s flight and travel arrangements with your Jetpets Pet Travel Consultant

Starting early gives you more time to work through the requirements and address anything that may need attention before your pet is due to fly.

A Travel Plan Built Around Your Pet

No two pets are exactly the same, which is why we don’t take a one-size-fits-all approach to international pet transport.

When planning your pet’s relocation, our team considers factors such as their breed, size, age, temperament, health, travel history and specific destination.

Considerations will include:

  • Advice and supplying the correct sized IATA-compliant travel crate
  • Advice and support from our experienced in-house veterinary team
  • Assistance with veterinary and export requirements
  • International flight and routing coordination
  • Access to the Jetpets Auckland Transit Lounge, where pets can rest and receive professional care before continuing their journey
  • Communication and support from your Pet Travel Consultant throughout the relocation
  • Assistance with clearance and delivery arrangements at the destination, where required

Our aim is to make the process as straightforward as possible for you while ensuring your pet is properly prepared for the journey.

Working With a Global Network of Airline Partners

International pet travel can involve a number of different airlines, routes and transit points. Jetpets works with a network of leading airline partners across New Zealand and around the world, allowing our team to consider a range of options when planning your pet’s journey.

The most suitable routing will depend on a number of factors, including your destination, your pet’s breed and size, the time of year, aircraft and airline requirements, available schedules and the overall journey.

Our experience in international pet transport means we can look at the journey as a whole rather than simply booking the first available or what may appear to be the cheapest flight.

For families travelling from New Zealand to London or elsewhere in the UK, this can be particularly important as international routes and airline requirements can vary and welfare will always be our number one consideration when planning your pets travel journey.

Comfort Stops During Transit

A long international journey can involve transit, depending on the available routing and airline requirements.

Where suitable and available, our Pet Travel Consultants can discuss comfort stop and transit options with you before your pet travels. These arrangements depend on the individual journey, airline requirements, airport facilities and your pet’s circumstances.

Our team will explain the options available and help you understand what your pet’s journey will look like before departure.

Why Choose Jetpets for Your Pet’s Move to the UK?

Moving your pet internationally can feel complicated, particularly when you’re also organising your own relocation.

That’s where an experienced pet transport team can make a real difference.

Jetpets has more than 30 years of experience helping families move their pets from New Zealand around the country and around the world! Our services bring together pet travel expertise, veterinary support, airline coordination and destination requirements to ensure a safe and memorable journey.

Jetpets is also the only pet transport company in New Zealand to have achieved IATA CEIV Live Animals Certification – an internationally recognised programme focused on the safe and compliant transport of live animals.

From your first enquiry through to your pet’s arrival in the UK, our team is here to help you understand what needs to happen, when it needs to happen and how your pet’s journey will be managed.

If you’re planning pet transport from New Zealand to London or elsewhere in the UK, speak with the Jetpets team early in your planning. The sooner you start, the more time we have to make sure everything is in place for your pet’s journey.

 

Frequently Asked Questions About Pet Transport from New Zealand to the UK

Do pets need to quarantine when travelling from New Zealand to the UK?

Cats and Dogs travelling from New Zealand generally do not need to go into quarantine on arrival in London when they meet the applicable UK pet travel requirements. This includes meeting the relevant identification, vaccination, documentation and entry requirements.

Because import rules can change, it is important to check the current requirements for your pet before travelling.

How far in advance should I start planning my pet’s move?

We recommend contacting Jetpets around 4 to 6 weeks before your intended travel date where possible.

Some veterinary and import requirements have specific timeframes, and international flight planning can also take time. Starting early gives you more flexibility if anything needs to be arranged or changed.

How long does the journey from New Zealand to London take?

Travel time depends on the departure city, airline, routing and transit arrangements. International pet journeys can vary considerably, so rather than relying on a standard travel time, our team will discuss the proposed routing and expected journey with you before departure.

Can Jetpets arrange the entire relocation?

Jetpets can coordinate every step of the journey, including travel planning, crate arrangements, airline coordination, veterinary guidance, export documentation and destination arrangements where required.

Can multiple pets travel together?

Yes. We regularly arrange international travel for families with multiple dogs and cats.

Each pet is assessed individually so that their crate, documentation and travel arrangements are appropriate for their needs.

Will my pet be looked after during transit?

Your pet’s welfare remains an important consideration throughout the journey. Where transit is required, our team works with the relevant airline and service providers to coordinate the journey and any available care or comfort arrangements.

Before departure, your Pet Travel Consultant will explain the proposed routing and what to expect during transit.

Why should I choose Jetpets for pet transport to the UK?

Jetpets combines more than 30 years of experience with international pet travel expertise, IATA CEIV Live Animals Certification, in-house veterinary support, purpose built Auckland Transit Lounge and a global network of airline partners.

Most importantly, we understand that you’re not simply shipping an animal – you’re moving an important member of your family. Our role is to take care of the many details involved in the journey so you can focus on your own move.

 

Moving Your Pet From New Zealand to Melbourne: Everything You Need To Know

Your Pet’s Journey To Melbourne Starts With Jetpets

Moving from New Zealand to Melbourne, Australia is an exciting new chapter and for many families and that adventure wouldn’t be complete without their four-legged companions. Whether you’re relocating for work, study or a lifestyle change, bringing your pet along takes a little extra careful planning.

The good news is that with the right support, relocating your pet can be a smooth and stress-free experience. Here at Jetpets, we help thousands of pets safely travel across the Tasman every year, taking care of the intricate logistics so you can focus on your move.

Why Melbourne Is A Great City For Companion Pets

Melbourne consistently ranks as one of Australia’s most pet-friendly cities. From spacious parks and walking trails to dog-friendly cafés and beaches, there’s no shortage of places where pets are welcome.

Many suburbs have off lead parks or dog parks and it’s common to see dogs joining their owners for a morning or afternoon coffee. Once you’ve settled in, you’ll quickly discover that Melbourne is a fantastic place for pets!

Planning Your Pet’s Move

International pet travel involves more than simply booking a flight. There are health requirements which include vaccinations, government documentation, crate training and other timelines to consider before your pet can fly.

Starting the planning process early helps ensure everything is completed on time with any travel barriers. Our experienced team of Pet Travel Consultants will guide you through every step, answer any questions you have and coordinate your pet’s journey from departure in New Zealand right through to their arrival in Melbourne, Australia.

Choosing The Right Time To Relocate

While pets can travel most times throughout the year, it’s worth considering how your moving schedule lines up with your pet’s journey.

Booking early gives you more flexibility with flight availability and allows plenty of time to organise paperwork and travel arrangements. If you’re relocating during busy periods such as Summer Holidays, Christmas or over the New Year period, planning ahead is especially important.

The earlier you begin organising your pet’s move, the smoother the entire relocation process is likely to be, giving both you and your pet a more relaxed start to your new life in Melbourne.

Preparing Your Pet For Travel

Helping your pet feel comfortable before travel can make a big difference on the day of their flight.

Dogs and Cats travel in an IATA compliant pet travel crate.  Allowing them plenty of time to become familiar with it at home will ensure your pet is happy and feeling safe in their crate before, during their flight.  A great idea, and one we recommended to every client is to leave the crate open with their favourite blanket or toy inside to encourage them to get familiar with it.  We often hear our past clients continuing to use their crate in their house as it had become one of their pets favourite places!

Keeping your pet’s routine as normal as possible in the weeks before departure can also help reduce stress as we know there are a lot of moving parts to the lead up to your move.

What Happens On Your Pets Travel Day?

When its time for take off, every part of your pet’s journey has already been carefully planned. From check-in to arrival, your pet is cared for every step of the journey by our experienced resident vets and pet handlers, who are dedicated to providing safe, comfortable and stress-free travel.

At Jetpets, we treat every pet as if they were our own, with the love, care and attention they deserve. We know they’re more than just pets, they’re family.

Our team works closely with our airline partners to ensure your pet’s journey runs as smoothly as possible, while keeping you updated along the way with pet travel updates.

Melbourne Dog Parks And Beaches

One of the best parts about living in Melbourne, Australia is having access to some fantastic places to enjoy with your pet. Whether your fur-baby loves swimming, playing or meeting new paw-some friends, there’s something for every fur-personality.

Here are four Melbourne favourites worth adding to your weekend adventures with your four-legged friend:

Brighton Dog Beach – One of Melbourne’s most iconic dog-friendly beaches, offering plenty of room for dogs to run, swim and socialise.

Port Melbourne Dog Beach – Just minutes from the CBD, this popular beach is perfect for a quick outing.

Princes Park, Carlton North – A favourite amongst locals, featuring large off lead grassy areas that are ideal for throwing the ball, zoomies and making new furry friends.

Woodlands Historic Park – Just a short drive from Melbourne Airport, Woodlands Historic Park is a great spot to stretch your furry pal’s legs. With plenty of open space, walking tracks and beautiful natural surroundings, it’s a peaceful place for both you and your pet to enjoy some fresh air.

Helping Your Pet Settle Into Their New Home

Every pet adjusts to a new environment differently. Some settle in within a day or two, while others may take a little longer to feel completely at home.

Keeping familiar bedding, toys and feeding routines can help your pet feel secure during the transition of settling into their new home. Regular walks and exploring your new neighbourhood together are also great ways to build confidence and establish a new routine.

Before you know it, Melbourne, Australia will feel like home!

Why Choose Jetpets New Zealand?

Moving Internationally can be very overwhelming, but your pet’s journey doesn’t have to be.

Our experienced team understands every stage of relocating pets between New Zealand and Australia. From planning and documentation to coordinating flights and arrival, we take care of the details so you can have peace of mind knowing your furry family member is in safe hands.

Ready To Start Your Melbourne, Australia Adventure?

Whether you’re moving with a playful puppy, an anxious senior dog, a curious cat or a few dogs and cats, Jetpets is here to make the journey simple.

We’ll guide you through every step, coordinate your pet’s travel and ensure they’re cared for from take-off to touchdown. With years of experience helping families relocate across the Tasman, you can trust Jetpets to help your pet arrive safely and comfortably, ready to begin their new life in Melbourne.

 

Moving to Australia With Your Pet From New Zealand: What Most Pet Owners Don’t Realise

Moving to Australia is a big milestone. Whether you’re relocating for work, family, lifestyle, or simply a fresh start, there’s usually a long list of things to organise before departure.

For pet owners, though, one item on that list often feels more important than all the others. While you’re busy arranging flights, accommodation, visas, and removalists, you’re also wondering how your dog or cat is going to handle the move. Will they be comfortable? What does the process actually involve? Are there things you should be doing now to prepare them?

These are questions we hear every day at Jetpets NZ, and they’re completely understandable. After all, pets are family, and moving them overseas is very different to organising a suitcase or a shipping container.

The good news is that relocating your pet from New Zealand to Australia is often much more straightforward than people expect.

However, there are still a few things that regularly catch owners by surprise once they start planning the journey.

Here are some of the things most pet owners don’t realise until they’re in the middle of the process themselves.

There’s More To Pet Relocation Than The Flight Itself

When most people think about moving their pet to Australia, the flight is usually the first thing that comes to mind. It’s also often the part owners feel most nervous about. What many people don’t realise is that the flight itself is only one part of the journey.

Behind every successful pet relocation is a significant amount of planning and coordination that takes place long before travel day arrives. Travel documentation, veterinary requirements, airline schedules, crate sizing, airport logistics, and arrival arrangements all need to be carefully organised and timed correctly to ensure everything runs smoothly.

At the same time, you’re likely managing your own international move, whether that’s securing accommodation, booking flights, organising removalists, or navigating the many other details that come with relocating to Australia. It’s easy to see how pet travel can quickly become one more thing to coordinate during an already busy and often stressful period.

This is often when owners realise that relocating a pet involves far more than simply booking them onto a flight. At Jetpets New Zealand, we help families navigate these moving parts every day, coordinating the details behind the scenes so both pets and their owners can enjoy a smoother, less stressful relocation experience. After all, successful pet travel is about much more than the journey itself. It’s about ensuring everything leading up to it is carefully planned too.

 

The Earlier You Start Planning, The Easier The Move Becomes

One of the most common things we hear from families moving to Australia is that they wish they had started thinking about their pet’s travel arrangements sooner.

It’s understandable. When you’re organising visas, accommodation, removalists, schools, work commitments, and your own travel plans, pet relocation can easily become something that gets pushed further down the list.

The reality is that a little extra planning upfront can make the entire process much smoother. Flight availability can change throughout the year, airline schedules can vary, and there are often veterinary requirements, travel documentation, and logistics that need to be organised before departure.

Starting early also gives you more flexibility if your own moving plans change, which is something that happens more often than people expect during an international relocation.

We regularly work with families who are still in the early stages of planning their move. Even if your travel dates haven’t been finalised yet, having an initial conversation about your pet’s journey can help you understand what’s involved and avoid unnecessary stress later on.

Most Pets Travel Better Than Their Owners Expect

One of the biggest surprises for many pet owners is just how well their pets cope with the journey.

It’s completely natural to worry about how your dog or cat will feel during a flight, especially if they’ve never travelled before. We regularly speak with owners who are concerned their pet will be anxious, unsettled, or uncomfortable throughout the trip.

In reality, most pets settle remarkably well once travel is underway. Pets travel in airline-approved crates designed specifically for their safety and comfort, with enough space to stand, turn around, and lie down comfortably. The aircraft hold is also temperature-controlled and pressurised, creating a calm and carefully managed environment for travel.

Once pets are settled into their crate and the journey begins, many simply relax and spend much of the flight resting. While every pet is different, animals are often far more adaptable than we give them credit for.

Having helped relocate thousands of pets, we’ve seen first-hand how well most dogs and cats handle travel when they’re properly prepared and supported throughout the process. In fact, one of the things we hear most often from owners after arrival is that the journey was much smoother than they expected.

More often than not, it’s the humans who spend the flight worrying, while their pets are quietly snoozing their way to their new home.

The Travel Crate Becomes Your Pet’s Safe Space

A lot of first-time pet owners see the travel crate as simply something their pet needs for the flight. In reality, it becomes one of the most important parts of their journey.

For your pet, the crate isn’t just transport. It’s a familiar, secure space that stays consistent throughout the travel process, even when everything else around them is changing.

That’s why introducing the crate well before departure can make such a difference. Giving your dog or cat time to become comfortable with it at home helps create positive associations and familiarity before travel day arrives. Something as simple as encouraging them to rest in the crate, placing their favourite blanket inside, or offering meals nearby can help build confidence and reduce stress.

Like many parts of pet relocation, the small things done before travel day can often make the biggest difference once the journey begins.

Can Your Pet Travel on the Same Flight as You?

This is one of the first questions many owners ask when planning a move to Australia, and understandably so. If you’re relocating together, it seems natural to assume your pet will be travelling on the same flight as you.

The answer is sometimes, but not always.

Pet travel operates a little differently to passenger travel and depends on several factors, including airline schedules, aircraft availability, seasonal restrictions, and the route being flown. In some cases, pets may travel on the same day as their owners, while in others, they may arrive slightly earlier or later depending on what creates the safest and most efficient journey.

What many people don’t realise is that there is often a significant amount of coordination happening behind the scenes to ensure everything runs smoothly. Rather than simply matching your own travel itinerary, the priority is always finding the best travel option for your pet.

Moving Plans Change, and Pet Travel Often Changes Too

One thing many families don’t anticipate when moving to Australia is just how much can change along the way. Departure dates shift, housing arrangements change, and travel plans often need adjusting as the move progresses.

Pet travel is no different. Airline schedules, aircraft availability, seasonal restrictions, and route limitations can all affect travel arrangements, particularly during busy relocation periods.

Some families relocate ahead of their pet, others need travel dates adjusted as plans evolve, and sometimes arrival arrangements need to change at short notice. As international moves rarely follow a perfectly straight path, having an experienced team managing your pet’s journey can make the process significantly less stressful.

Pets Often Feel the Move Before Travel Day Arrives

Interestingly, many pets find the lead-up to the move more unsettling than the journey itself.

Dogs and cats are incredibly aware of changes in their environment and routine. Packing boxes start appearing, furniture disappears, rooms become emptier, and familiar daily patterns begin to shift. While owners are focused on organising the move, pets are often trying to make sense of all these changes happening around them.

This is why maintaining as much normality as possible in the weeks leading up to travel can make a real difference. Regular walks, consistent feeding times, familiar bedding, and favourite toys can help provide reassurance during a period when everything else may feel uncertain.

We often remind owners that preparing a pet for relocation isn’t just about organising flights and travel arrangements. Helping them feel comfortable and secure before departure is an important part of the process too. Sometimes it’s the small routines that provide the biggest sense of stability when a major life change is underway.

Settling Into Life in Australia Takes Time Too

For many owners, getting their pet to Australia feels like the finish line. In reality, it’s just one part of helping them transition into a new home and routine.

Just like people, pets need time to adjust to a new environment. While the move from New Zealand to Australia may seem relatively straightforward, everything from the smells and sounds to the climate and daily routine can feel unfamiliar at first. For some pets, that adjustment may be as simple as getting used to a new home. For others, it might mean adapting to apartment living, busier streets, or spending time in a completely different environment to what they’re used to.

The good news is that most pets adapt remarkably well. Being reunited with familiar people, bedding, toys, and routines helps create a sense of comfort and stability during what can otherwise feel like a big change.

Like any move, settling in just takes time and with a little patience and consistency, most pets quickly begin to feel at home in their new Australian surroundings.

Common Mistakes People Make When Moving Pets to Australia

Most pet relocations go smoothly, but there are a few common mistakes that can make the process more stressful than it needs to be.

Some of the most common issues we see include:

  • Leaving travel arrangements until the last minute
  • Choosing the incorrect crate size
  • Underestimating airline restrictions or seasonal limitations
  • Forgetting to plan arrival transport or accommodation
  • Assuming pet travel works the same way as passenger travel
  • Not giving pets enough time to become comfortable with their crate before departure

With a little planning and the right guidance, most of these challenges can be avoided entirely, helping create a smoother experience for both pets and their owners.

Planning a Move to Australia With Your Pet?

Moving to Australia with your pet from New Zealand is often much more straightforward than people expect. The key is having the right planning, preparation, and support in place from the beginning.

At Jetpets New Zealand, we’ve helped thousands of pets safely relocate to Australia and understand the unique challenges that can come with international moves. Whether you’re just starting to plan or already have travel dates in mind, our team is here to help make the process as smooth and stress-free as possible.

If you’re planning a move to Australia with your pet, get in touch with the Jetpets New Zealand team to discuss your travel plans and how we can help.

International Pet Transport from New Zealand: What You Need to Know Before Relocating Your Pet Overseas

Relocating overseas is an exciting new chapter – but when pets are involved, there’s naturally a lot more to consider, and an added stress that pet owners experience on top of an already stressful time while navigating towards their new life. From vaccinations and travel documentation through to airline requirements and travel planning, international pet travel can feel overwhelming without the right support.

At Jetpets, we understand that pets are family. That’s why our experienced team works closely with pet owners to make international pet transport from New Zealand as safe, smooth and stress-free as possible.

Whether you’re organising pet relocation to Australia, the UK, Europe or another international destination, here’s what you need to know before your pet travels overseas.

Planning for International Pet Relocation

When it comes to international pet transport, preparation is paramount to ensuring pet transportation runs smoothly for your journey overseas.

Every country has different import regulations and pet travel requirements. Depending on your destination, your pet may require specific vaccinations, health check certifications, import permits or government-approved documentation before departure.

Some international pet relocation journeys can be organised relatively quickly, while others may require several months of preparation. Starting the process early helps ensure everything is completed within the required timeframes and allows plenty of time to plan your pet’s journey carefully.

At Jetpets, our Pet Travel Consultants guide pet owners through every step of the process – from initial planning and travel advice through to flight coordination and arrival requirements.

International Pet Travel Health & Vaccination Requirements

The health and wellbeing of pets is always our number one priority with pet transport here at Jetpets.

Most international destinations require pets to be microchipped and up to date with necessary vaccinations before travel. Depending on where your pet is relocating, additional veterinary treatments, may also be required.

For international dog transport and international cat transport, veterinary oversight is an important part of ensuring pets are fit and ready for travel when departing from New Zealand.

Jetpets works closely with trusted in-house Veterinarians and our international partner networks to help make the process easier for pet owners navigating complex international pet travel requirements. Our role is to ensure that you are fully across every step of the international pet travel process when booking our services.

Crate Training & Airline-Approved Pet Travel Crates

An airline-approved crate becomes your pet’s safe space throughout their journey.

For international pet transport from New Zealand, airlines require pets to travel in secure crates that meet strict international airline regulations. The crate must provide enough room for pets to stand, turn around and lie down comfortably during their travel.

Allowing your pet to become familiar with their crate in the months leading up to travel can help them feel more comfortable and secure during their overseas journey.

We help pet owners who are moving across international borders select the correct travel crate size and ensure all arrangements meet airline compliance standards for international pet travel.

Welfare Considerations During Pet Travel

Here at Jetpets, the wellbeing of the pets we look after sits at the centre of everything we do. Our mantra of Happy Pets, Happy Customers and Happy People are ingrained into our processes for international pet travel.

International pet relocation involves detailed planning to help ensure pets travel safely and comfortably throughout their journey. This includes carefully coordinating flight schedules, transit arrangements, airline handling procedures and temperature considerations.

Our experienced pet travel specialists work alongside airline and handling teams to support pets throughout each stage of their travels.

As part of our CEIV Live Animal Certification, Jetpets follows handling standards across the pet transport journey, providing additional reassurance for pet owners travelling internationally with their pets. Jetpets New Zealand are the only Pet Travel company in New Zealand to achieve this internationally recognised achievement and highlights Jetpets’ unwavering commitment to animal welfare, industry-leading processes, and the highest standards of pet transportation.

For senior pets, anxious travellers or pets with medical conditions, additional veterinary guidance is recommended before travel to determine whether extra precautions should be taken to ensure these fur babies are safe and eligible for international travel.

Will My Pet Require Quarantine?

Quarantine requirements vary depending on the country your pet is travelling to. Because international pet travel regulations can change over time, it’s important to confirm current requirements well in advance of your pet’s departure date.

Some countries require quarantine for pets arriving from overseas, while others may not. The exact requirements depend on the destination country and whether all import and veterinary conditions have been completed correctly.

For pets travelling from New Zealand to Australia, the good news is that no quarantine period is required, provided all vaccinations are up to date and the required documentation has been completed correctly. Upon arrival, a biosecurity officer will inspect your cat or dog and verify that all information matches the import documentation. If everything is in order, your pet will be released from biosecurity control. Should any discrepancies arise, additional documentation may be requested before release.

How Long Does International Pet Transport from New Zealand Take?

Every international pet relocation journey is different.

Pet relocation to Australia is often faster due to the close proximity to New Zealand and more streamlined entry requirements. However, international pet transport to destinations such as the UK or Europe may require additional preparation time for testing, approvals and travel documentation.

In many cases, preparing for overseas pet travel can take anywhere from several weeks to a few months depending on the destination so it is important to start your research and any possible preparation as soon as you know you are on the move!

Trusted International Pet Travel Support with Jetpets

Relocating overseas with pets can feel like a complex process – but you don’t ever have to navigate it alone!

As trusted pet travel specialists across Australia and New Zealand, and the only CEIV Accredited pet transport company in Australia and New Zealand, we’re committed to providing safe, reliable and welfare led pet transport services for every transport journey – because we know they aren’t just pets, they are family.

 

New Zealand Receives CEIV Live Animals Certification

Leading the Way with World Class Animal Welfare Standards

Jetpets is proud to be the first and only pet transport company in New Zealand to achieve IATA’s CEIV Live Animals Certification — a globally recognised standard for the safe, compliant, and welfare-focused transport of animals.  This internationally recognised achievement highlights Jetpets’ unwavering commitment to animal welfare, industry-leading processes, and the highest standards of pet transportation. The Jetpets New Zealand team is thrilled to have its dedication and expertise acknowledged on a global stage by IATA.

As highlighted by Brendan Sullivan, IATA Global Head of Cargo “Congratulations to Jetpets on achieving CEIV Live Animals certification in New Zealand. Jetpets has led the way by implementing standards and best practices to protect the welfare of animals travelling by air. Customers can be confident that their pets’ journeys are safe and comfortable.”

This incredible milestone is the result of the dedication and hard work of our teams across New Zealand, all committed to delivering the very highest standards of safety and care for every animal travelling with Jetpets. From industry-leading systems and processes to robust policies and procedures, every part of our operation is designed with animal welfare at its heart.

Why is CEIV Live Animal Certification so important?

CEIV (Centre of Excellence for Independent Validators) Live Animals Certification is a globally recognised benchmark for the safe and compliant transport of live animals.  For pet owners, choosing a CEIV Live Animal Certified transport provider, means selecting a company that has undergone rigorous auditing and validation across all aspects of its operations – from handling procedures and staff training to facilities and contingency planning. It gives pet owners complete peace of mind knowing their beloved pets are cared for under rigorous, internationally recognised welfare standards.

For pet owners, this distinction is more than an industry first. It’s a clear signal that when you choose Jetpets, you’re choosing a provider that has been independently assessed and verified against the highest international standards for animal welfare, handling and care.

We understand that when you’re moving your pet, you’re placing your trust in someone to care for a much-loved member of your family. CEIV Live Animals Certification ensures that every stage of your pet’s journey.

Jetpets unwavering level of care is built into everything we do. Our highly trained teams operate within robust, internationally aligned frameworks, supported by ongoing training, strong governance, and a commitment to continuous improvement. We don’t just meet standards, we invest in raising them, because we know that’s what our customers expect and what their pets deserve.

 “This certification sets a clear benchmark for what pet owners should expect when transporting their animals, it reflects the capability of our people, the strength of our systems, and our unwavering commitment to animal welfare. Most importantly, it gives our customers confidence that their pets are in safe, experienced hands, supported by internationally recognised standards at every stage of their pets journey,” said Belinda Gallpen, General Manager, NZ

CEIV Live Animals Certification goes beyond basic compliance — it represents a genuine, ongoing commitment to excellence in animal welfare. Every touchpoint of your pet’s journey is carefully managed, from reducing stress during handling to ensuring coordinated care with airline partners, so that your pet travels as safely and comfortably as possible.  When you choose Jetpets, you’re not just choosing a transport provider, you’re choosing a team that is accountable, experienced, and trusted to care for what matters to you the most.

 

Jetpets becomes a Regulated Air Cargo Agent (RACA)

Jetpets is proud to announce that we are the only pet transport company in New Zealand to become a Regulated Air Cargo Agent (RACA).

The Regulated Air Cargo Agent scheme is for businesses that handle or make arrangements to transport air cargo. The scheme is in place to ensure efficient, safe and secure air cargo management. As we handle the most precious of cargo (our furry family members), applying to become a RACA was a must for our team.

airline approved pet carrier

The application process included training, a facility site inspection and an examination, all to ensure that we are setting the highest standards when it comes to examining and clearing our air cargo (pets) in the safest possible manner.

“Becoming a Regulated Air Cargo Agent is a fantastic achievement for Jetpets, and it solidifies our confidence that we are leading the way when it comes to ensuring we follow best practice to ensure animal safety throughout travel,” said Belinda Gallpen, General Manager, Jetpets.

“There is 109 air cargo agents that have been certified on the RACA list in New Zealand, and to be the first pet transport company on the list makes me extremely proud of our team,” Belinda continued.

 

Celebrities & Their Pets

Here at Jetpets New Zealand we are proud of our celebrities and their success, however what’s really fascinating about them is their pets! From dogs, to cows and even alpacas, there is no denying that these famed celebrities love their furry companions.

Read on below for some of our favourite New Zealand celebrities and their pets.

Russell Crowe:

It’s no secret that famed actor Russell Crowe loves pets and has a particular attachment to his own furry gang, which include his beautiful dogs Chasen, Lucy and Spinee, and a horse named Honey.

But it doesn’t stop there! Russell also owns a farm in a rural area of NSW in Australia, where he has over 500 animals including cows and working dogs (which we don’t doubt he loves just as much!)

Russell Crowe

Keith Urban: 

Much like Russell Crowe, Keith Urban and wife Nicole Kidman also own a farm in Nashville USA, where they look after South American Alpacas! The couple are big fans of exotic and unusual animals and they even take their Alpacas on walks…. because why not?!

Lorde:

International singer Lorde is known around the globe for her popular songs including her mega hit “Royal” however, did you know that she has a family pooch called Jimmy Choo? The Toy Poodle X Lowchen has been part of the family for over 8 years and has even dipped his paws into fame as well, by modelling Karen Walker Eyewear alongside Lorde’s mother Sonja Yelich.

Jay-Jay Feeney and Dom Harvey: 

Popular breakfast radio hosts (and husband and wife) Jay-Jay Feeney and Dom Harvey are known both on and off air for their bold personalities and sense of humour, so it’s no wonder their Australian Silky Terrier Kanye is almost as famous as they are! Kanye loves to go on long walks in the evening with his mum and dad, what spoilt pooch doesn’t?

Matilda Rice:

Bachelor star Matilda Rice may be known for her love affair with Art Green, but it seems she has room in her heart for another man… Joey the Border Terrier! At the young age four, Joey is quite a handful for the blonde beauty and we don’t doubt that his energetic personality keeps her on her toes!