Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JUNE 2019

Teddie the DOG

Sydney to London, United Kingdom
Hi Nicole, Jetpets, and especially yourself, were exceptional through the whole process. The updates and photos of Teddie with her Sydney handler were truly fantastic, very personal and reassuring. Teddie arrived safe and well and despite being hoarse from, I suspect, non-stop barking, has settled in very well. I am lucky to have family here which has assisted with assimilation in a new country. She is loving the green grass, smells and country walks which are in abundance where we are currently located. Photo proof attached. Paul and I will definitely use Jetpets again for the return journey. 100%, no doubts. Thanks you all again for such a great experience, absolutely everyone we met in Sydney and everyone I spoke with over the telephone was professional, helpful and reassuring and Teddie arrived happy and well - I couldn't ask for more. Many many thanks, Claudia, Paul and Teddie

JUNE 2019

Henry the Groodle

Brisbane to Singapore
Hi Rachael He’s settling in well thank you! He’s a gorgeous boy. Thank you very much for all of your help with his relocation. It really made the whole process so much easier. Here is a pic of Henry settling into his new home! All the best Angela

JUNE 2019

Mac the German Spitz Small (Klein)

Sydney to Dubai, United Arab Emirates
Hi Kaye, We’ve been so happy about your services so 5 stars was a MUST! In attachment a picture when we dropped Mac in JetPets Sydney to Dr. Kathy and then a picture after we got Mac in Dubai! Thanks so much again! Agnes, Max and Mac

JUNE 2019

Chooka the DOG

Melbourne to Auckland, New Zealand
Hi Lochlan, Thank you and the team at Jetpets so much for sorting out everything with Chooka on her adventure to New Zealand. It was such a smooth trip for her and everything went as planned. She was very excited to see us when she arrived in Auckland. She is already lapping up the sunshine and the extra attention. Again, thank you guys so much! Here's a little photo of our girl, settling in well to farm life! Kind regards, Tess

JUNE 2019

Maximus the CAT

Brisbane to Toronto, Canada
Hi Justin Maximus and I want to thank you and the Jet Pets team for helping him arrive safely in Toronto. Maximus was calm when he arrived and happy to see me and my friend Sandy. I’m very grateful and will recommend your company to any friends who need to transport their pets. Thanks again Veronica