Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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JUNE 2026
Lilo the DOG
Auckland to Perth, Australia
Lilo arrived safe and sound in Perth! She is full of energy, had dinner, does not stop playing and we are covered in lots of kisses from her. I can not thank you enough for your kindness and patience and all your help through this whole process. You really gave us all the assurance we needed. The Jetpets team gave Lilo so much love and took amazing care of her. Thank you from the bottom of our hearts.
MAY 2026
Oby the DOG
Melbourne to Auckland, New Zealand
I had an amazing experience with Jetpets and can’t recommend them enough. Communication was great throughout, and they handled everything with so much care and professionalism. The biggest reassurance was seeing Oby when I picked her up, she was completely herself - that says everything about how well she was looked after. I’ve already recommended Jetpets to a few friends who are planning international moves, and I wouldn’t hesitate to use them again. Thank you so much to the whole team for getting my little girl to Auckland safely from Melbourne!
APRIL 2026
Archie the CAT
Brisbane to Auckland, New Zealand
We couldn't be happier with our Jetpets experience! Brilliant communication and super helpful. Archie arrived well and super calm. We really appreciated all the updates while he was in transit. Thank you so much to the Jetpets team!
MARCH 2026
Churchill the DOG
Melbourne to Auckland, New Zealand
The Jetpets teams and the Handlers at both ends are extremely professional and well versed in their role. The amount and detail in the communication, each step of the way, is exemplary and you should be proud. It is the best follow up and follow through we have ever encountered.
DECEMBER 2025
Lightning & Stormcloud the CAT
Auckland to Sydney, Australia
Thank you for the amazing service and for getting my two babies to me. This was the first time I've had to organise pet travel and as I'm sure you guys can imagine, it was incredibly scary! You guys were so communicative and straight forward, this was such a hassle-free process, Thank you again for everything.