Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2026

Sarabi & Simba the CAT

Auckland to Brisbane, Australia
Thank you so much Jetpets! Excellent communication, very friendly and helpful team. Very caring for our fur babies. My 2 cats arrived relaxed and happy. Highly recommend!

AUGUST 2026

Bunny the CAT

Auckland to Montreal, Canada
The wonderful team at Jetpets made the whole process so much easier for both us and our cat Bunny. They sent us updates the whole way, letting us know how she was and sending us photos. We were so appreciative of everything they did for us and Bunny, we were so happy to get our girl safe and happy on the other side. We couldn’t recommend them enough!

JULY 2026

Cinder the DOG

Auckland to Cleveland, USA
Thank you for helping to make Cinder’s travel to the US seamless. We appreciated all the emails and photos when she was with you in Auckland. Thanks so much for all the work you and your team did to make this happen!

JULY 2026

Yoshi the CAT

Auckland to Kuala Lumpur, Malaysia

I'd like to thank Jetpets and everyone in the team for helping move Yoshi to Kuala Lumpur. Yoshi has arrived safely! The team communicated very well with us. I'd also like to thank you for all the photos and updates you sent while Yoshi stayed with you. You did an amazing job Jetpets.

JULY 2026

Toby the DOG

Wellington to Coolangatta, Australia

Thank you so much for the smooth process transporting Toby over to the Gold Coast. I really appreciated how straightforward it was and was so grateful to receive the messages while he was travelling. He arrived with a huge smile on his face, a wagging tail and has embraced his new lifestyle. I wouldn’t hesitate to recommend Jetpets.