Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JULY 2026

Cinder the DOG

Auckland to Cleveland, USA
Thank you for helping to make Cinder’s travel to the US seamless. We appreciated all the emails and photos when she was with you in Auckland. Thanks so much for all the work you and your team did to make this happen!

JULY 2026

Yoshi the CAT

Auckland to Kuala Lumpur, Malaysia

I'd like to thank Jetpets and everyone in the team for helping move Yoshi to Kuala Lumpur. Yoshi has arrived safely! The team communicated very well with us. I'd also like to thank you for all the photos and updates you sent while Yoshi stayed with you. You did an amazing job Jetpets.

JULY 2026

Toby the DOG

Wellington to Coolangatta, Australia

Thank you so much for the smooth process transporting Toby over to the Gold Coast. I really appreciated how straightforward it was and was so grateful to receive the messages while he was travelling. He arrived with a huge smile on his face, a wagging tail and has embraced his new lifestyle. I wouldn’t hesitate to recommend Jetpets.

JULY 2026

Chuwu the CAT

Auckland to Melbourne, Australia
We had a fantastic experience with the entire team. Our cat has now arrived safely in Melbourne and has settled into his new home beautifully. The whole relocation process was handled professionally, and we always felt that he was in good hands. The team was responsive, caring, and made what could have been a very stressful process much easier for us. We really appreciated the regular communication and the attention given to our pet throughout the journey. Thank you again for all your help and for taking such good care of our cat. We highly recommend your service to anyone looking for a reliable and professional pet transport company.

JUNE 2026

Lilo the DOG

Auckland to Perth, Australia

Lilo arrived safe and sound in Perth! She is full of energy, had dinner, does not stop playing and we are covered in lots of kisses from her. I can not thank you enough for your kindness and patience and all your help through this whole process. You really gave us all the assurance we needed. The Jetpets team gave Lilo so much love and took amazing care of her. Thank you from the bottom of our hearts.