Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MARCH 2024

Puss the Domestic Shorthair

Perth to Auckland, New Zealand
Jetpets staff were great throughout the entire process. I had a lot of questions along the way and they were always helpful and timely in responding to emails etc. We also got all of our vet work done as part of the package and the vet was great!

MARCH 2024

Milo & Oliver the Labrodor

Napier to Perth, Australia
Thank you very much for all your help in getting them over to us and all the back and forth with all the paperwork. Thanks to the wider Jetpets team and the handlers as well for the updates and photos. We felt comfortable knowing their movements and that they were in good hands.


Piglet the Maine Coon

Auckland to London, UK
The people at Jetpets gave me so much relief.  I knew they were in good hands and I'm really glad we went with them. Thank you!


Ruby the Cattle Dog

Tauranga to Perth, Australia
Thanks so much for your awesome help during Rubys move, worth every cent! Your communication was amazing and we loved having updates.


Bella the Labrador Retriever

Auckland to Sydney, Australia
Jetpets were amazing - we got regular updates through phone calls and text message on her progress.   Jetpets understands that our pets aren't just our dogs or cats, they understand that they are our family and treat them as such. Very happy with the service on both ends.