Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JUNE 2025

Nico the DOG

Auckland to Brisbane, Australia
I just wanted to say “thanks” for your help throughout the process of arranging Nico’s reunion with us here in Australia!  The service was excellent and we truly appreciated the updates provided.

MAY 2025

Stripy Man & Pac Man the CAT

Auckland to Melbourne, Australia
All settled in now and adjusting to their new life in Melbourne. I am so happy to have them back!! Thanks again for all your help!

MAY 2025

Bundy the DOG

Perth to Christchurch, New Zealand
Jetpets are amazing. I was so worried about my slightly nervous little dog flying from Perth to NZ. They were so kind to her. The emails and photos they sent during her trip were reassuring. She arrived well and happy. Recommend Jetpets 100%

APRIL 2025

Hoover the CAT

Auckland to Adelaide, Australia
A big thank you to all staff at Jetpets Auckland for your helpful and wonderful updates while in care, and before shipping. It was great knowing that he was in very safe hands.

APRIL 2025

Kenny the DOG

Wellington to Amsterdam, Netherlands
We moved our dog from NZ to the Netherlands, and the process couldn't have been easier! Our baby arrived safe and sound 🙂