Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

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Jetpets Happy Travellers

MARCH 2025

Daisy, Pearl, Connie May & Wilma the DOG

Auckland to London, United Kingdom

The girls arrived safe & sound and have been having a lovely afternoon of napping and scoping out their new home. Thank you for everything! I’m so happy to be reunited with them.

MARCH 2025

Willow & Patches the DOG

Auckland to Brisbane, Australia

Thanks for all your work and that we really appreciate it. We were recommended Jetpets by family who also used you guys and I can see why they said you were good. The updates were fantastic!

FEBRUARY 2025

Athena the CAT

Auckland to London, UK

Thank you for all the help and guidance during the transition for Athena across the pond to London!  She has settled in nicely to our new accommodation and this is greatly due to all the effort from the amazing team at Jetpets

FEBRUARY 2025

Wynta the DOG

Auckland to Brisbane, Australia

I want to express our heartfelt gratitude for the exceptional care and attention you provided during Wynta’s transfer to Brisbane. Your team's dedication to making sure Winter arrived safely and comfortably truly made a difference for us.

JANUARY 2025

Taika the DOG

Melbourne to Auckland, New Zealand

Every staff member I spoke to was extremely helpful.  Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!