Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MAY 2023

Sneaky McGee the Domestic Shorthair

Auckland to Melbourne, Australia
I have no words to describe how happy I am with your service. I was so scared and anxious about this trip. Sneaky arrived in a clean crate and was tired but has settled in so well to her new home.  Thank you so much!

MAY 2023

Bandit the Domestic Long Hair

Adelaide to Auckland, New Zealand
Bandit has been here for a few weeks now and has settled in very well as you can see! Thanks Jetpets!

APRIL 2023

Jefferson & Violet the Domestic Shorthair

Auckland to Melbourne, Australia
I can't thank Jetpets enough for your excellent treatment of Violet and Jefferson, and how approachable and responsive you were to my (many!) questions. You made the whole thing very easy, and definitely took the edge off my stress levels.

FEBRUARY 2023

Chaka the African Boerboel

Sydney to Auckland, New Zealand
It was the from the first call I made to them requesting a quote to the last call thanking them for a 10/10 and a 5 Star service rendered to us. The communication from Chelsea to the breeder and myself was so pleasing. The follow up call and through the complete process from Gaylene and her team in Oz was another memorable experience. The updates was something we didn't expect to be done in such a fashion. Also not forgetting the team in Auckland thank you for everything. Highly recommend them

DECEMBER 2022

Lumi the Japanese Spitz

Auckland to Stockholm, Sweden
I just wanted to thank you for all your help with little Lumi. She is settling in well here in Sweden and so far so good. The trip here went really well and there was no problems at all with the flights!! Thank you so much and take care!