Domestic Pet Transport

Helpful Information For Domestic Pet Travel:

  • All new Domestic booking enquiries must be submitted online via our website.
  • Where we can provide a quotation estimate, this does not mean we an assist or proceed on all pet travel moves.
  • The airline policies for booking pet travel currently allows us to book a domestic flight within 24 hours of travel. Where we can facilitate a booking, we are unable to advise when your booking will be confirmed by the airline, often not receiving confirmation until the actual day of travel.
  • Where your booking has been confirmed, it does not guarantee that the flight wont be cancelled at the last minute by the airline.
  • Don’t forget to REGISTER your details with us and if we are able to assist we will be in contact with you if we have an available option to offer you.

How Do Our Domestic Pet Transport Services Work?


At Jetpets, we take care of all your pet travel needs from any location across New Zealand. Your pet’s welfare, comfort and safety are our top priority, ensuring we make your next move stress-free and as smooth as possible. Whether you’re travelling from Christchurch, Auckland, Wellington, Queenstown, Northland or beyond, our team is on standby to help get your beloved pet there safe and well.

We take the time to get to know your pet and understand their unique travel requirements and needs. With any move it’s not only about getting from A to B, but doing so safely, efficiently and without hassle. Our team of experienced travel consultants work with you to lock in your preferred travel dates and a tailored itinerary that puts your pet first. We also make a conscious effort to make sure your pet has time to refresh before or in between flights (like at our Auckland transit lounge), ensuring your pet is happy and healthy throughout their journey.

How We Can Help With Your Domestic Pet Transport Needs

jetpets pet travel consultants

Our Domestic Pet Travel Consultants

  • Find out all about your VIPs (very important pets!)
  • Provide expert advice on preparing your fur baby for domestic pet travel
  • Decide on the best size travel crate
  • Arrange a stay-dry fleece mat for your furbaby’s crate to keep them comfy and dry
  • Book your pet on the most direct flight with our preferred pet travel partner Air New Zealand
  • Arrange a comfort stop along the way
  • Can arrange a door to door domestic pet transport service
  • Prepare your special detailed itinerary.

Partnering Vets & Transit Lounges For Support Each Step Of The Way

  • Our partnering vets are available when required ensuring your pet is comfortable and well prepared for their journey
  • Our Jetpets Transit Lounge in Auckland allows your pet to stretch and have a bit of play time out of their crate before their flight
  • We offer round-the-clock customer service – that’s 24 hours, 7 days a week, 365 days a year! We’re always ready to help with your domestic pet transport needs.

What Happens At The Airport?


  • The captain of the aircraft is aware that your loved one is on board their flight
  • The captain will set the temperature to approx. 18 degrees celsius so that they are comfortable
  • The pets cabin is dimly lit so that your loved one can see what is going on around them
  • What we feel and hear in the cabin of the plane is the same as what your pet will experience (except in a travel crate they have much more legroom than us!).

Frequently Asked Questions About Our Domestic Pet Travel

Q: How Much Does Pet Transport Cost?

Domestic pet transport prices take into consideration several factors including: flight routes, destinations, size, weight of your pet, and service level required just to name a few. Our quotes can be made all-inclusive, ensuring a boutique experience for your pet – no hidden costs or surprises.

Our team follows strict internal and external policies to ensure your pet’s comfort and safety during travel. Your pet travel consultant will discuss with you all available options, as well as a customised itinerary and quote for your pet’s travel across New Zealand.

Q: Is It Safe To Fly My Pets In Cargo?

The pets’ cabin is dimly lit, with the temperature set to approximately 18 degrees for comfort. The captain of the aircraft is also aware that your furbaby is on board their flight. Your pet will experience very similar conditions to what we feel and hear in the passenger cabin.

Q: How Do You Calm A Cat Or Dog Before A Flight?

Due to the possible adverse effects of sedation, our vet partners recommend other alternatives such as Feliway for nervous flyers. In the lead up to your cat or dog’s travel date, you can also help prepare your furbaby by going through the travel crate familiarisation steps which will help them be more at ease when it comes time to travel.