Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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APRIL 2025

Hoover the CAT

Auckland to Adelaide, Australia
A big thank you to all staff at Jetpets Auckland for your helpful and wonderful updates while in care, and before shipping. It was great knowing that he was in very safe hands.

FEBRUARY 2025

Athena the CAT

Auckland to London, UK
Thank you for all the help and guidance during the transition for Athena across the pond to London!  She has settled in nicely to our new accommodation and this is greatly due to all the effort from the amazing team at Jetpets

JANUARY 2025

Mocha the CAT

Auckland to Brisbane, Australia
Just wanted to send you a heartfelt thank you for looking after Mocha’s export process from Auckland to Brisbane.  The team at Jetpets have done an amazing job, we also loved the text message updates.

DECEMBER 2024

Ash & Jji the CAT

Auckland to Coolangatta , Australia
We appreciate all the communication and care that was put into bringing them over; knowing that they were being looked after and taken care of when we couldn’t be there with them gave us such peace of mind. Hopefully no more big adventures for them in the future but if there were there’s no doubt we would go with you guys again!

DECEMBER 2024

Patsy & Eddie the CAT

Melbourne to Auckland, New Zealand
A massive thank you to yourself and the team at Jetpets for taking such great care of our girls, that have settled in amazingly well.  We are so happy to have them back and really appreciated the communication from yourself and the team there.