Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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OCTOBER 2023

Gus the Scottish Fold

Sydney to Auckland, New Zealand
Gus has been great and I’m pleasantly surprised at how calm he’s been since I picked him up, I feel like your team must’ve taken great care of him.

SEPTEMBER 2023

Yuki the Japanese Spitz

Sydney to Christchurch, New Zealand
Jetpets were great to work with to get my dog Yuki from Aus to NZ! They answered all my countless questions while being so kind and reassuring.

FEBRUARY 2019

Miti the DOG

Australia to Tahiti,
Hi Justin, What happiness, Miti has arrived safely. I am very satisfied with the work of Jetpets, it is thanks to the professionalism of Jetpets as well as efficiency, the conscience of all the staff of Jetpets that Miti arrived in top form here. I want to thank all the staff of Jetpets, Nicole, Melanie, the veterinarian, as well as the other people who contributed to the well being of Miti that I do not know ... But above all, above all, I can not thank you enough Justin, for everything you did for Miti and me, for your kindness, your availability and your professionalism , your patience with me Thank you very much Justin !!!!! Kind regards , Kim

OCTOBER 2015

Tusker the DOG

Sydney to Honiara, Solomon Islands
Hi Melanie, Tusker arrived safely and has settled down so well, loving the beach and his new house (especially the couch). A big thank you to you and the rest of the team at Jetpets for ensuring Tusker's safe and comfortable journey over to the Solomon Islands, Regards, Snehal