Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2019

Gino the CAT

to New Zealand
Thank you to everyone at Jetpets for your assistance in getting Gino safely from Australia to NZ. All the little pictures and updates were most appreciated and erased any concerns I had while he was travelling. Although there was one minor hiccup with a changed flight this was communicated clearly and in a timely manner. As I have no children Gino is very precious to me so I want to let you know I am very grateful for your assistance to helping me to reunite with him.

JUNE 2019

Frankie, Jasper, Nugget & Patch the Domestic Short Hair

Melbourne to Christchurch, New Zealand
Hi Lochlan, Dogs and cats settled really well last night, so all good this end. Thanks for getting them here for us to enjoy! All the best Andrew

MAY 2019

Puss and Oscar the CAT

Brisbane to Auckland, New Zealand
Thanks for all your help, you were fantastic. Cats are settling in to their new pad. Many thanks, Chris Jackson.

MARCH 2019

Tito the CAT

Perth to Christchurch, New Zealand
Hi Biljana, Tito is settling into his new home really well, thank you so much for all of the updates provided along the way. Thanks again so much for everyone’s assistance during this process. As I wasn’t able to travel with tito my heart was broken but it was great to have photo updates. Made himself at home day one.

OCTOBER 2018

Missy the CAT

Australia to Dunedin, New Zealand
A big thankyou to all at Jetpets. After 3 flights and 4 days later she arrived In NZ from Australia safe and sound and none the worse for wear! Very impressed with all the updates along the way and the caring and helpful attitude from all involved.