Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

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Jetpets Happy Travellers

NOVEMBER 2024

Nunci the Domestic Short Hair

Auckland to Perth, Australia

Just a note to say a huge thanks for getting Nunciata over to us and all of the updates along the way. Nunci is safely home with us now and busy checking out her new home - she's in her usual high spirits with lots of chirps. It was smooth and easy to collect her at our end. We are just so thrilled with your service and will highly recommend you far and wide.

SEPTEMBER 2024

Poppy the CAT

Auckland to London, UK

Thank you so much for the lovely updates! It’s so reassuring to hear she was getting pats and love. Thanks so much again for all of your help getting her here!

SEPTEMBER 2024

Henry the CAT

Auckland to Melbourne, Australia

Thank you so much for all you and the team did!

JUNE 2024

Tequilla, Boo & Chiquitita the CAT

Auckland to Los Angeles, USA

There for every question and made sure the entire process went smoothly. Thanks again for everything team from the whole family!

MARCH 2024

Puss the Domestic Shorthair

Perth to Auckland, New Zealand

Jetpets staff were great throughout the entire process. I had a lot of questions along the way and they were always helpful and timely in responding to emails etc. We also got all of our vet work done as part of the package and the vet was great!