Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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JANUARY 2008
GIRLY the JACK RUSSELL X
Hi Rhiannon
Just to let you know that Girly arrived safe and sound yesterday afternoon at Christchurch. We were very impressed with the cage and the provision for food and water, and she was in good shape when we uplifted her from Air NZ Cargo. The quality of the documentation made it very easy to clear her. Thank you to Jet Pets for a great job in moving and looking after her!
Regards David
JANUARY 2008
TINKERBELL the CAVALIER
Hi Laura,
All's well in NZ, pets'n'all!! The girls arrived last nmight about 6.15pm, and were VERY pleased to see us. They had obviously travelled well, but were a bit confused. They were pleased to have a garden, dinner and a bowl of cold water to come to.
We have just taken them for their first street walk in PN.. all very interesting. Funny how dogs just accept the strangest things happening, if you are there.
Thanks so much for all the work Jetpets did to get them here! Could you pass on our thaks to all the other agents as well? We really did appreciate their efforts.
I know I don't want to think about it just yet, but we will be wanting to get the dogs back sometime at the end of November. Is there anything particular about the return trip? Maybe you could pop us on your books for then.
Anyway, thanks again. Cheers, Jennie
DECEMBER 2007
TANSY the MINI POODLE
Just to let you know that everything went so well. Tansy now lives on a little farm with a pig, a little dog, a sheep, a bull, wild guinea pigs and rabbits and four lovely children.
For your information it is a short walk from the freight depot to the international airport and the customs man was so easy because all the paperwork was in order.
Thank you for all your help.
NOVEMBER 2007
PARSLEY the CAT
Hi Jessica, Jetpets were beyond brilliant arranging the travel for my cat Parsley to travel from Australia to NZ. I must have phoned them more than a dozen times with questions and everyone I spoke to was amazing. They put my mind at rest since she had to board for a few days, each call made me feel I'd definitely made the right descision to choose them.
Poor Jessica got the most of my calls, she was a superstar (thank you again!) and found a further solution for us when I realised I had Parsleys' innoculation dates wrong and I wanted her with me for Xmas. Due to the tight pre-Xmas schedule, Jessica arranged for my girl to fly via Sydney, where the requirements differ to QLD, so saving me many extra hours driving at my destination, since I live 4 hours from the airport.
I can't praise Jetpets highly enough - for their service, knowledge, sincerity and for doing what they do so well ! Thanks again for everything, high on that list would be preserving my sanity at such a stressful time!!
Michelle
NOVEMBER 2007
SASHA the DOBERMANN
Hi Laura
Just wanted to say a big thank you for all you have done. We picked up Sasha yesterday, she was really tired but in great health & after a long long sleep yesterday and last night she has sprung back into her normal self. Thanks so much to everyone at Jet pets that was involved in making her journey here safe & fast.
Really really appreciate it!
Have a wonderful Christmas - we sure will 🙂 🙂
Kind regards, Stephanie