Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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OCTOBER 2007

SUMMER the CAT

PERTH to CHRISTCHURCH, NEW ZEALAND

Hi Laura,
Thanks for your help in arranging Summer's transfer. She arrived in better spirits than I was expecting and has already taken ownership of my house. The way she has adapted so quickly and easily shows she must have had a smooth flight and lots of care throughout the whole process.
It's great to be reunited with her. Thanks again.
Regards, Janine

OCTOBER 2007

ZICO the GERMAN SHEPHERD

MELBOURNE to WELLINGTON, NEW ZEALAND
Hi Rhiannon,
Just a quick note to say thank you for arranging Zico's travel back to Wellington. He arrived in excellent health and is in fine spirits.
You and all the staff that Zico and I met were so lovely and I really appreciated the time you gave us to explain Zico's travel plans. He didn't have a care in the world but we were missing him already. This was Zico's second international flight, and working with Jetpets was sooooooooo much less stressful than with the company we used for the first.
Regards, Phoebe

SEPTEMBER 2007

MINKA AND TAO the SIAMESE

MELBOURNE to AUCKLAND, NEW ZEALAND
Dear Rhiannon
I have been meaning to write to you to thank you for all that you did (and David), to ensure that our Siamese kittens arrived in NZ safely. We had a good flight back and were reunited about an hour after I got through customs. It was a bit of a hassle having to go from building to building to get all the paper work done but otherwise everything went really well.
The kittens, now named Minka (girl) and Tao (boy) have settled into their new home very well and are almost, but not quite, ready to play with Abi our Border Collie.
Thanks again for all your help, and please thank David too, it's been great dealing with you both and Jet Pets.
Kind regards
Deborah Garrett

JUNE 2007

DOTTIE the BORDER COLLIE

MELBOURNE to WELLINGTON, NEW ZEALAND

Hi Rhiannon

We were at the airport yesterday and collected "Dottie" safely what a great cage you put her in! Many thanks for your help and kindness and we look forward to meeting you some day.

Bye for now Rob

APRIL 2007

BELLA the DOG

SYDNEY to WELLINGTON, NEW ZEALAND

Dear Dean,

I want to thank you and your company for the safe arrival of Bella arrived in excellent shape and very calm - she obviously has been well looked after, in the cattery in Sydney and on both flights (Port Macquarie to Sydney and Sydney to Wellington).I was so pleased to have her “home” again and I think the feeling was mutual!!I have found the service of your company excellent and I am very grateful for your assistance.

Many thanks
Regards, R Holdsworth.