Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JUNE 2009

VINCENT the MAINE COON

CANBERRA to AUCKLAND, NEW ZEALAND
Hi Emily,
Vincent extends his thanks and appreciation for all the care and attention he received during his voyage from Canberra to Auckland. After a wobbly first day and lots of sleep for jetlag, he is up and about eaing well and surveying the scene back home in NZ.
The Ministry of Ag & Fisheries could not believe he was 21 years and were amazed that he travelled so well. They called him the gentle giant (all that fur is great disguise!)
And many thanks from us too for all your help and constant updates. Very much appreciated.
Best regards
Richard and Pamela

JUNE 2009

CHAOS the DOMESTIC CAT

BRISBANE to CHRISTCHURCH, NEW ZEALAND


hi Kylie

Just wanted to let you know that Chaos arrived safely last night. He was a little nervous and had the pip with me to begin with, but he is getting used to his new home!

Thanks so much for all your hard work, I really appreciate it. I would highly recommend Jetpets to anyone.


Thanks again Kind regards Sarah

MAY 2009

HOOTIE WILSON the DOMESTIC CAT

SYDNEY to LOS ANGELES, USA

Awesome. I feel really good about Hootie travelling with you guys. I really feel the love. It comes through, Erin, it really does. It's obvious you love your job!

Will defintiely send you an update. Here's a picture of Hootie - he wants to say thanks too. Oh I should tell you that he's named after a real guy named Hootie Wilson who lives in Iowa and makes his own moonshine whiskey!! I've never met him but I love the name. In fact, I actually named him 16 years ago when I first heard the name. I said "Next cat I get I'm naming him Hootie Wilson" and this is it!


Thanks Erin! Suze

MAY 2009

BORIS the CAT

SYDNEY to OSAKA, JAPAN


Hello Kylie.

We picked Boris up this morning from Kansai airport. He was in good spirits and well. Thanks for all your help.

We would be happy to use Jetpets again and recommend you to friends.
Thanks again.
Nick, Chiaki and Boris

APRIL 2009

HARRY AND ZARA the CATS

MELBOURNE to AUCKLAND, NEW ZEALAND
Hi Erin
Just wanted to drop you a quick note to say thank you so much for all the assistance from Jet Pets to get our treasured Harry and Zara safely and happily from Melbourne to Auckland.
The care and assistance and easy communication with you in Melbourne and then from Shelly here in Auckland was very much appreciated. You are obviously all animal lovers, which is something I really valued throughout my dealings with Jet Pets, and made the waiting and wondering how they were doing, so much easier to deal with!
Harry & Zara are now happily ensconced in their new home and we are just so thrilled to have them back.
Thank you, thank you, thank you :o)
Nicky