Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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DECEMBER 2018

Sadie the DOG

Australia to Wellington, New Zealand
Hi Melanie and Rachael, Thanks for everything; Sadie had settled in really well and had her first trip to the beach today (pic attached). Kind regards Anna and Ty

NOVEMBER 2018

Ralph and Molly the DOG

Australia to Auckland, New Zealand
Hi Michelle, Thank you for your help along the way you made the experience an easy less stressful one. Ralph and holly have settled right into Auckland and have been exploring all the parks and beaches today. They got off the plane very relaxed and excited to see us. Jet pets really looked after them and kept me informed along the way. Thank you so much! Shannan,

SEPTEMBER 2018

Zeus the DOG

Australia to Auckland, New Zealand
Hi Nicole, Thank you so much for your assistance, I am very happy with the whole experience from start to finish, Jet Pets really exceeded my expectations. Zeus around safe and sound with absolutely no issues. He settled in straight away and he is absolutely loving the beach, it's like he thinks he has been here all along! I will definitely be recommending you to friends and family that require pet travel. Thanks again, you made this process as simple and smooth as possible, I really appreciate it. Warm regards, Courtney

AUGUST 2018

Tommy, Simba and Cobra the DOG

Australia to Dubai, United Arab Emirates
Dear Nicole, Thank you and your brilliant team for handling all documentation, pickup & boarding and their onward flight to Dubai and straight into their boarding in Dubai. Thank you for making it smooth and  stress free!! Best Regards, Amna & Lyndon

AUGUST 2018

Tilly the DOG

Australia to Christchurch, New Zealand
Hello Nicole I can't thank you enough for the wonderful service and care we recieved through jetpets. I really appreciated all the updates given to me while Tilly was in your care. The partner company in Christchurch was brilliant as well and I collected a very happy bouncy girl. She's settling in well on the farm and is enjoying runs on the beach. Again I can't thank you enough I'll be recommending you to everyone. Many Thanks Zoe