Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2019

Frankie and Minnie the Miniature Dachshund

Armidale to Auckland, New Zealand
Justin was AMAZING!!!

He made magic happen from two opposite ends of the country to bring our two babies together to fly over to us here in NZ. Minnie and Frankie's travel was co-ordinated so smoothly considering they had to be jointly co-ordinated together but so far apart to make the same flight! This was an amazing experience and we have Justin and JetPets to thank for that! Thank you also to Tineshea-Lee from JetPets NZ who allowed Minnie and Frank to stay overnight at headquarters as their flight was in too late for me to pick them up 🙂 Amazing Amazing Amazing!! Will always be requesting Justin for future needs.

AUGUST 2019

Arlo the Chihuahua

Perth to Queenstown, New Zealand
Thank you again for all your assistance with our boy arlo! He is one happy boy!

JULY 2019

Rahni and Rasta the English Staffordshire Terrier

Brisbane to Auckland, New Zealand
Hi Jasmine, Rasta is settling in well. Thank you so much for all your patience and assistance during this very long transaction. Sam from the Auckland branch took some photos last night.

JUNE 2019

Frankie, Jasper, Nugget & Patch the Domestic Short Hair

Melbourne to Christchurch, New Zealand
Hi Lochlan, Dogs and cats settled really well last night, so all good this end. Thanks for getting them here for us to enjoy! All the best Andrew

JUNE 2019

Chooka the DOG

Melbourne to Auckland, New Zealand
Hi Lochlan, Thank you and the team at Jetpets so much for sorting out everything with Chooka on her adventure to New Zealand. It was such a smooth trip for her and everything went as planned. She was very excited to see us when she arrived in Auckland. She is already lapping up the sunshine and the extra attention. Again, thank you guys so much! Here's a little photo of our girl, settling in well to farm life! Kind regards, Tess