Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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NOVEMBER 2019

Verbena the Domestic Short Hair

Melbourne to Kuala Lumpur, Malaysia
Hi Justin,   It was an amazing experience with Jetpets . Verbena is finally reunited with us yesterday and she seems very happy as well . Attached is a photo of Verbena upon arrival to our home .   Cheers, Shakeela

OCTOBER 2019

Patch and Waffle the Domestic Short Hair

Brisbane to Berlin, Germany
Hi Justin, Thank you so much for all the care and attention JetPets showed to Patch and Waffle on their journey. We were so relieved to pick them up safe in Berlin. The updates during their travels was great, and are so grateful that they got here just fine. Thanks again for everything. Best wishes, Rachel

OCTOBER 2019

Indigo the Abyssinian

Brisbane to Houston, United States
Dear Justin and Danielle, Many thanks for organising the very safe delivery of our girl. She is settling in even better than we thought she would, please see photo. Best regards, Frances (and Indigo)

OCTOBER 2019

Smithy the Maine Coon

Melbourne to Paris, France
Hi Justin, Liliane and I would like to let you know Smithy arrived on time, clean, safe and well in Paris. Now he needs to settle into his new home in Montpellier. Thank you Justin for having perfectly organized the Smithy long journey. Kind Regards, Liliane and Jean-claude

OCTOBER 2019

Dolly & Dixie the Berman

Amsterdam to Sydney, Australia
Thank you so much Nicole! My babies are home! Jetpets have yet again delivered over and above and given me total peace of mind. I cannot thank you enough xx