Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JULY 2023

Gremmy, Fly & Trip the Kelpie & Border Collie

Darwin to Christchurch, New Zealand
Thank you so much for all your help throughout this process, and looking after my dogs throughout their travel.  If I ever need to travel anywhere with my dogs, I 100% know I'll be coming back to Jetpets and also recommending you to anyone else who requires this service.

JULY 2023

Jacinda the English Staffordshire Terrier

Brisbane to Wellington, New Zealand
Thank you so much for all your help. Jetpets have been amazing. The vet Simon is a dead set legend too!

JUNE 2023

Tilly the Golden Retriever

Auckland to Vancouver, Canada
It soothes my heart to see that you and the team took such great care of our precious Tilly bear. You did a wonderful job and I can't thank you enough.

MAY 2023

Scooter the English Staffordshire Terrier

Nelson to Auckland, New Zealand
Really happy with service on an urgent booking.  Got back to me quickly and service each end made for a stress-free flight for my much loved dog. Really top people, meeting and greeting each end who care about pets. Would use them again without hesitation.

FEBRUARY 2023

Chaka the African Boerboel

Sydney to Auckland, New Zealand
It was the from the first call I made to them requesting a quote to the last call thanking them for a 10/10 and a 5 Star service rendered to us. The communication from Chelsea to the breeder and myself was so pleasing. The follow up call and through the complete process from Gaylene and her team in Oz was another memorable experience. The updates was something we didn't expect to be done in such a fashion. Also not forgetting the team in Auckland thank you for everything. Highly recommend them