Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

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Jetpets Happy Travellers

AUGUST 2025

Ra & Kaia the DOG

Auckland to Perth, Australia

I would like you to pass on to the wonderful team how grateful we were for the support and kindness they offered through the whole journey. The team were just absolutely fabulous and reassuring the whole way!! They went above and beyond for us and the dogs and it helped ease our nerves.

JULY 2025

Buddy & Roxy the DOG

Auckland to Brisbane, Australia

Thank you once again for your exceptional love and care in the transport of Buddy and Roxy to Brisbane. What a joy and blessing it is to have them with us!

JUNE 2025

Nico the DOG

Auckland to Brisbane, Australia

I just wanted to say “thanks” for your help throughout the process of arranging Nico’s reunion with us here in Australia!  The service was excellent and we truly appreciated the updates provided.

MAY 2025

Stripy Man & Pac Man the CAT

Auckland to Melbourne, Australia

All settled in now and adjusting to their new life in Melbourne. I am so happy to have them back!! Thanks again for all your help!

MARCH 2025

Willow & Patches the DOG

Auckland to Brisbane, Australia

Thanks for all your work and that we really appreciate it. We were recommended Jetpets by family who also used you guys and I can see why they said you were good. The updates were fantastic!