Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

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Jetpets Happy Travellers

JUNE 2025

Nico the DOG

Auckland to Brisbane, Australia

I just wanted to say “thanks” for your help throughout the process of arranging Nico’s reunion with us here in Australia!  The service was excellent and we truly appreciated the updates provided.

MARCH 2025

Willow & Patches the DOG

Auckland to Brisbane, Australia

Thanks for all your work and that we really appreciate it. We were recommended Jetpets by family who also used you guys and I can see why they said you were good. The updates were fantastic!

FEBRUARY 2025

Wynta the DOG

Auckland to Brisbane, Australia

I want to express our heartfelt gratitude for the exceptional care and attention you provided during Wynta’s transfer to Brisbane. Your team's dedication to making sure Winter arrived safely and comfortably truly made a difference for us.

JANUARY 2025

Taika the DOG

Melbourne to Auckland, New Zealand

Every staff member I spoke to was extremely helpful.  Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!

AUGUST 2024

Skylar-Elle the DOG

Auckland to Melbourne, Australia

Thank you once again, SO MUCH!!!! For everything. We could not have prayed and asked for a more Pet Handler and Consultant. We are truly truly grateful for your professionalism and kindness.