Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

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Jetpets Happy Travellers

DECEMBER 2024

Patsy & Eddie the CAT

Melbourne to Auckland, New Zealand

A massive thank you to yourself and the team at Jetpets for taking such great care of our girls, that have settled in amazingly well.  We are so happy to have them back and really appreciated the communication from yourself and the team there.

NOVEMBER 2024

Zues the DOG

Adelaide to Christchurch, New Zealand

Excellent service. Clear and responsive communication. Our dog arrived happy and well after his journey from Australia to New Zealand. We have used Jetpets twice now and highly recommend the company.

OCTOBER 2024

Taika the DOG

Melbourne to Auckland, New Zealand

Every staff member I spoke to was extremely helpful and willing to discuss ideas to make the vet visits and journey more comfortable for our dog.  Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!

DECEMBER 2023

Murphy the Fox Terrier

Perth to Auckland, New Zealand

Thanks to everyone for the amazingly smooth and stress free relocation of Murphy!  Thanks for your loving attention to Murphy. I’ll be sure to recommend Jetpets!

NOVEMBER 2023

Mr China the Domestic Shorthair

Brisbane to Auckland, New Zealand

The Jetpets team guided us smoothly through the entire relocation of our cat from AUS to NZ. Would highly recommend!