Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MAY 2026

Oby the DOG

Melbourne to Auckland, New Zealand
I had an amazing experience with Jetpets and can’t recommend them enough. Communication was great throughout, and they handled everything with so much care and professionalism. The biggest reassurance was seeing Oby when I picked her up, she was completely herself - that says everything about how well she was looked after. I’ve already recommended Jetpets to a few friends who are planning international moves, and I wouldn’t hesitate to use them again. Thank you so much to the whole team for getting my little girl to Auckland safely from Melbourne!

APRIL 2026

Archie the CAT

Brisbane to Auckland, New Zealand
We couldn't be happier with our Jetpets experience! Brilliant communication and super helpful. Archie arrived well and super calm. We really appreciated all the updates while he was in transit. Thank you so much to the Jetpets team!

MARCH 2026

Churchill the DOG

Melbourne to Auckland, New Zealand
The Jetpets teams and the Handlers at both ends are extremely professional and well versed in their role.  The amount and detail in the communication, each step of the way, is exemplary and you should be proud.  It is the best follow up and follow through we have ever encountered.

APRIL 2025

Billie the CAT

Sydney to Christchurch, New Zealand
Thank you sooo much for taking care of me with my new adventure to NZ. I felt like the whole process was puurrrrfect and I would recommend to my fellow furry friends.

DECEMBER 2023

Charlie & Jeffrey the domestic shorthair

Masterton to Oamaru , New Zealand
A huge thank you to you and your fabulous team – both on North and South Island – for taking such great care of Charlie and Jeffery.