Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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JUNE 2025
Sonny & Fae the DOG
Christchurch to New York, USA
Thank you once again for you and your teams work in getting my dogs safely to America! I appreciate all the hard work, effort and communication!
SEPTEMBER 2023
Kira the Domestic Short Hair
Auckland to Vancouver, Canada
Contacted Jet Pets and right from the first contact was so impressed. Amazing communication every step of the way!! What an experience for both her and I…it made my transition back home so smoothly and with no worry. HIGHLY HIGHLY recommend.
JUNE 2023
Tilly the Golden Retriever
Auckland to Vancouver, Canada
It soothes my heart to see that you and the team took such great care of our precious Tilly bear. You did a wonderful job and I can't thank you enough.
MAY 2022
Lola & Bear the Dynamic Duo
Auckland to Halifax, Canada
We worked with the Jetpets team in particular Vicki and Stephanie to move our pup Lola and three cats Bear, Bob and Ray from Auckland to Canada. The team were absolutely awesome throughout the entire process and we can't praise them enough, we relocated at a time when the Covid cases were increasing and flights from New Zealand to Canada were restricted and availability unreliable the team took all the challenges that came with moving at a difficult time in their stride. We were kept informed throughout the entire process and it was so reassuring for us to know that our precious fur babies were in such safe hands throughout their long journey. I would highly recommend the Jetpets team to anyone wishing to relocate their pets whether domestically or overseas.
DECEMBER 2019
Henry the Corgi
Melbourne to Toronto, Canada
Hi Kaye.
I just want to say, “Thank you, so much”, for assisting us in relocating our Henry to Toronto Canada. He has settled in nicely, within our apartment. He likes snow, but not ice! Lol.. Here’s a couple of pics and a video, ( I hope comes out ok); I’ve attached to this email, of Henry walking in the snow. Pls let team ‘Henry’ know, how happy we all are with both Jetpets and their Canadian counterparts. Kind regards,
Sofie