Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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JULY 2019
Uno the Ragdoll
Melbourne to London, United Kingdom
Hi Biljana Hope all is well with you. Warren and I just wanted to say thanks for helping to get our babba back home, I struggled to settle until we were in Heathrow picking him up. He’s doing well, took him to the vet for a haircut and nail clip - that didn’t go down well as you can imagine lol! But he’s much more comfortable now - as it was warm when we arrived. See photo of him with his new haircut basking in the sun and one of him on the drive home. Take care, and thanks for everything- you were all really supportive and helpful. Cheers
Amanda, Warren and Uno xx
JUNE 2019
Bella the Domestic Short Hair
Melbourne to Kuala Lumpur, Malaysia
Hey Justin, Great to hear from you. Bella arrived home from quarantine today and we're so happy to have her with us. I just want to thank yourself, Dr Jade, Rose and Mayz for all your hard work and caring for our Bella. With the numerous calls and texts from myself, I always received prompt responses and reassurance - this meant so much to me. Particularly the video call with Bella 🙂 I visited Bella in quarantine every day and was pleasantly surprised at what a peaceful place it was. I am also appreciative at the access to Bella I was given and the wonderful people who care for the animals. Please find attached a photo of Bella taken a little earlier today. Thank you again Justin and I will be in touch when we're planning on returning to Australia. Best regards, Madeleine
JUNE 2019
Frankie, Jasper, Nugget & Patch the Domestic Short Hair
Melbourne to Christchurch, New Zealand
Hi Lochlan, Dogs and cats settled really well last night, so all good this end. Thanks for getting them here for us to enjoy! All the best Andrew
JUNE 2019
Maximus the CAT
Brisbane to Toronto, Canada
Hi Justin Maximus and I want to thank you and the Jet Pets team for helping him arrive safely in Toronto. Maximus was calm when he arrived and happy to see me and my friend Sandy. I’m very grateful and will recommend your company to any friends who need to transport their pets. Thanks again
Veronica
MAY 2019
Runt the CAT
to Melbourne, Australia
Hi Anuschka, I just wanted to thank you for all of your help and to your whole team for looking after and getting Runt to Melbourne safely.
He is so happy and has settled in so well he and the other cat we have are getting along so well. Thank you again. Jianna