Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2019

Cole the Labrador Retriever

Melbourne to Brisbane, Australia
Hi Belinda Thank you for your assistance. The pic of cole at the airport was a wonderful touch and made us very happy. Attached is a pic of him at home. Thank you for looking after him. Will be sure to post reviews. Have a lovely week. Tom

AUGUST 2019

Mysha the Shiba Inu

Sydney to Macau
Hi Dear Lochlan,   Mysha just arrived in Macau tonight and he looks healthy and safe.   Just wanna say thank you, for all you patience, support and help. Feeling lucky to meet you, such a responsible person to deal with Mysha's big trip.   Wish you all the best in life, and we will always remember your kindness.   Best Regards, Vicky

JULY 2019

Honey the Rhodesian Ridgeback

Perth to Sydney, Australia
Hi Olivia, Thank you so much to Jetpets for such a smooth relocation for our fur child. She was in excellent condition when she arrived and was very happy to see us. The delivery driver was fantastic and told me Honey had such a lovely nature that she hung out in the office with the staff before being delivered to us. Made our hearts very happy. Thank you again. I'd highly recommend anyone looking to relocate a pet to use Jetpets. We are very appreciative. Kind regards Emily

MAY 2019

Fozzy the DOG

Sydney to Hobart, Australia
Hi Paige Many thanks for your super service and care taken with Fozzy. When she arrived she was one very happy puppy. Thanks again for all of your help. Cheers John and Nancy

DECEMBER 2016

Pup the Australian Koolie

Brisbane to Mackay, Australia

Hi Brad,

Just wanted to let you know that we got puppy all safe and sound.

As a business owner myself customer service is what's most crucial to me and dealing with you to organise pups travel has been an absalute pleasure. Great communication, simple, smooth and easy.

I can't thank you enough mate.

Cheers for everything!

Jay.