Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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APRIL 2011
CHARLIE the JACK RUSSELL TER
Dear Jetpets
Recently 28th April 2011 my dog Charlie was sent to New Zealand as arranged by yourselves. Just would like you to know I received Charlie in A1 condition.
It is rare nowadays to see such dedicated staff and work ethic which has compelled me to write this recommendation which you are most welcome to use it
I am overwhelmed by the customer service Kirsty has provided me in dealing with this transportation and she is a true example of going beyond and exceeding customer service needs. Nothing was a problem for her and she definitely came up with a solution for us in regards to transportation of Charlie. She is a credit to your company and what you do and I would have no problem in recommending either Kirsty or Jet Pets as the number one pet transport company you should use to transport and take care of your much loved pets.
Well done Jet Pets and Kirsty Coventry. Very happy dog owners indeed and forever grateful.
Regards,
Sheree , David
Charlie aka Puppa,
.
APRIL 2011
SARA the BORDER COLLIE
Hi Melana,
Sara arrived on Friday afternoon and is so excited to be reunited with her family. The boys have been spoiling her rotten.
Thankyou for all you efforts in getting Sara here. We have been extremely happy with the care and communication that you have
provided to us in the move. We are also appreciate the level of professionalism of the team at jetpets.
Thanks again.
Kind regards
Mike
MARCH 2011
BUNDI the DSH
Hi Kaye
We are finally set up with internet here in Hamilton, NZ.
Bundi arrived in fine form and seemed non the worse for the plane trip etc.
Thank you very much for your help and please also thank the Auckland people involved with his transport.
Kind regards
Cynthia
JANUARY 2011
LEO the DSH
Dear Aleisha,
Thank you for your assistance and taking care of the travel arrangements for Leo. Thanks also to Jetpets for looking after her during the few days in transition. She's doing well and settling into her new home in Auckland.
Kind regards,
Amanda
JANUARY 2011
SOPHIE the TOY POODLE X
Hi Emily,
I just wanted to write a quick email to say thanks very much for getting my dog to NZ safely and hassle free!!! I was very impressed by you guys and especially would like to say thanks to the lovely lady that collected Sophie on Thursday the 18th (day before she was due to fly out from Brisbane). She was soooo good and made me feel alot better when I was a bit of a mess. She also made the effort to text me the following morning while I was on my way to the airport just to let me know that Sophie was ok and happy and waiting for her flight. I knew she would have been but that text was very reassuring and greatly appreciated!
I wouldnt hesitate in using Jetpets again and would recommend you to anyone.
Thanks again!
Amber and little dog Sophie x