Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JANUARY 2011

WOOFY the LABRADOR

BRISBANE to CHRISTCHURCH, NEW ZEALAND

 

Hi Aleisha

Just wanted to say a big thankyou to you and your team on the delivery of Woofy (labrador) to CHCH from BNE.

He arrived in great spirits and has settled in a lot quicker than the rest of us!  Our daughter (8 yrs) was very worried about him so drew him a picture of us all to go in his cage. We didn't expect it to actually be stuck in there but to ours and her delight there it was.  It really made her day.  That was an awesome piece of customer service so we thankyou.  

We would definitely recommend Jetpets to anyone looking to transport their 4 legged family member.

Kind Regards

Letitia

SEPTEMBER 2010

DUDLEY the CORNISH REX

MELBOURNE to WELLINGTON, NEW ZEALAND

Thanks Erin - Dudley arrived safe and well, and after a couple of days sniffing everything, he seems to have settled down really well! It was a great service thanks.

Cheers

Belinda

AUGUST 2010

LUCY the BLUE HEELER

BRISBANE to AUCKLAND, NEW ZEALAND

HiMelana

Thankyou for arranging Lucy's trip, everything went well, Great to get it done so quickly and she has settled in well.

AUGUST 2010

DALEY the AUST TERRIER X

PERTH to AUCKLAND, NEW ZEALAND

Hi Aleisha

Less than 24 hours after being picked up by the kind and supportive Dean in Perth, Daley arrived excited and not a bit hysterical in Auckland….thank you so much for your willingness to answer all my questions and to ensure all went smoothly! Jetpets are the best!!

Cheers,

Judy

JULY 2010

STAR the STAFFORDSHIRE

MELBOURNE to CHRISTCHURCH, NEW ZEALAND

Dear Erin,

We want to thank you for your help in getting Star safely over to New Zealand. She arrived happy and safe and in great condition.

Can you also please pass on our thanks to Kate for her work with Star and especially also to Marnie (van driver) who displayed sympathy, compassion and sorrow when my daughters broke down and cried just before Star left. It is wonderful to know that Star was in great hands and that the employees of Jetpets have the best interests of the animals at heart.

Thanks again.

Lianne, Rhiannon and Kiera