Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JULY 2010

PARIS the LABRADOR

MELBOURNE to WELLINGTON, NEW ZEALAND

Hi Laura

Just a quick email to say thank you for your assistance with Paris. The Jetpets team did a great job and Julia and I really appreciate it.

One thing that struck me from everyone that I met at Jetpets was the genuine feeling that you have for our pets. It is a stressful time for owners and their pets when they are on the move, so it helps minimise the stress knowing that our pets are being treated well.

Paris is back in familiar territory and is very happy. So a thank you woof from her.

All the best,

Dave & Julia.

MAY 2010

MISSY & ROME the MALTESE'S

BRISBANE to AUCKLAND, NEW ZEALAND

Good Morning Laura,

I have had the best weekend with my babies!

I just wanted to say a big thank you for helping me get them here safe and sound. They were perfect when I went to get them – I think I was more distressed then they were! I even thought it might take them a couple of days to get over it, but they were completely themselves straight away eating lots and playing with us. It is so nice to have them here and now I finally feel at home!

Thank you again. You have made this a lot easier than I ever imagined.

Jenna.

MARCH 2010

BUDDY & TESS the ROTTWEILERS

PERTH to AUCKLAND, NEW ZEALAND

Hi Laura
 
I just wanted to let you know that Buddy and Tess have arrived in Queenstown safely and we were all happy to see each other.
 
Thank you and the Jetpets team in Australia for all your help and support and also to the NZ company who looked after them upon their arrival in NZ.
 
Should anyone I know in Australia need to send their pets overseas I would not hesitate to recommend Jetpets to them.
 
Enjoy your Easter Weekend.
 
Regards
 
 
Lis.

MARCH 2010

SCOUT AND CHARM the KELPIE PUPS

ORANGE to WELLINGTON, NEW ZEALAND

Hi Laura, we collected our 2 Working kelpie pups from Wellington Airport today, and we are most impressed with the professional manner that all Biosecurity and other matters were arranged. Pups arrived in great condition.We thank you personally, and the company Jetpets for your assistance and we have recommended your services to the Kevin and Kay at Karana Kelpie Stud for any further transportation that they require for their clients.

Most Impressed.

Thank you Kind Regards
Ken and Judi

MARCH 2010

CHONI the CAT

MELBOURNE to WELLINGTON, NEW ZEALAND

Dear Erin & Kate,


I just wanted to let you know that Choni is now safe and sound in her new Wellington home. I saw her on Skype earlier and she said that the flight was fine apart from the powdered eggs.

Thanks very much for all the updates and great service. Definitely reassured me during all stages of this process.

Best regards and Happy Easter,
Steve