Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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AUGUST 2014
Dante the CAT
Melbourne to Auckland, New Zealand
Hi Nikkie Thanks for making contact. We found Jetpets great to travel with and are very thankful getting my boy here was so easy. He has settled in well with my mums cat and dog and now part of ten family tho it took a while. He totally loves the outdoors..as was mostly as inside cat in Australia. Thanks for the follow up. Steph
JULY 2014
Meakan & Davanee the Tonkinese
Melbourne to Los Angeles, United States
Hi Nikkie, Sorry I haven't written sooner it's been crazy! Cats are loving LA and their new home. It's been a really easy adjustment. Thanks for everything and we will definitely use you again if we do decide to go home.
JUNE 2014
Samson the CAT
Sydney to Ho Chi Minh City, Vietnam
Hello Nicole, Sorry for answering you this late. I would like to thank you and Jetpets for your excellent service. I won't be hesitant to recommend Jetpets to any of my friends in the future. I am so happy to have Samson travel with your company and really appreciate your dedication and patience. Jetpets Sydney took very good care of Samson, they also put a piece of woolen blanket in her cage, which was really heartwarming. Samson is trying to settle in her new home. She barely ate or drink on the first few days but has already started to eat now. Samson is a little bit picky on food since she doesn't eat cat food from Vietnam so we asked our friends to send us some cat food from Sydney. I also adopt a kitten to keep Samson company. The kitten loves playing with Samson because Samson resembles the kitten's mother, I guess haha. Ann.
MAY 2014
Kitty the CAT
Melbourne to Auckland, New Zealand
Hi Danielle, Thank you so much for all of your help. Kitty made it to Auckland and is getting along nicely in his new house. I have been very happy with the services offered by Jetpets and will certainly be recommending you to friends in the future. Kind Regards, Kim
APRIL 2014
Hercules the CAT
Melbourne to New Zealand, Auckland
Thanks Andrea, Great service & highly recommended!! Hercules was great when I picked him up -no trouble from the flight! Much appreciated! Apologies for the delay in response -this week has been SO crazy! Cute pic attached -settled at home now in NZ. Thanks again. Kirsten