Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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DECEMBER 2019

Poppy the DOG

Sydney to London, United Kingdom
Hi Paige Thanks so much for checking in. Poppy is doing well and settling in to life in the UK! I have attached a photo for you to see just how well. Thanks too for taking such good care of her, I expected her to be rattled and not quite herself but obviously you did everything you could so this was not the case. Kind regards Clare

DECEMBER 2019

Bentley the Cavoodle

Brisbane to Vancouver, Canada
Hi Emily, It's been a week now that Bentley has been with us in Canada and after a couple of days of jetlag, he is happy exploring his new environment. Here are some photos of him in his new home. Kind regards, Rowena

DECEMBER 2019

Monty the Border Collie

Brisbane to Perth, Australia
Just wanted to say a big thankyou for getting our little fur baby, Monty, here safely last week. He is so little, and we appreciate the care he was given on his journey from Brisbane to Perth!

DECEMBER 2019

Karbon the DOG

Auckland to Rarotonga, Cook Islands
Kia Orana Anuschka Thanks for all your efforts getting Karbon in Raro. The boy was tired when he arrived but in good spirits. Still sniffing around in the garden and in the house but finding his way. Taking him down the road for a swim shortly. Will send you a picture on the beach of your happy customer. Cheers Wil

DECEMBER 2019

Kira the Siberian Husky

Vancouver to Perth, Australia
Hey Nicole, The first week home has been quite hot for Kira with temperatures over 40 degrees everyday. We have been stuck inside most day with little time spent outside. However, she is settling in well thankfully, eating and drinking normal again and is her happy self. Thank you to Jetpets and especially yourself  for all your hard work and courage to stay strong in the last couple of weeks with the paperwork etc. Thank you so much ! We are still over the moon excited to have her back ! Now my daughter Lillian is walking and all over her haha. Anyways , thank you again , we are a family of 4 again.