Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MAY 2019

Runt the CAT

to Melbourne, Australia
Hi Anuschka, I just wanted to thank you for all of your help and to your whole team for looking after and getting Runt to Melbourne safely. He is so happy and has settled in so well he and the other cat we have are getting along so well. Thank you again. Jianna

MAY 2019

Fozzy the DOG

Sydney to Hobart, Australia
Hi Paige Many thanks for your super service and care taken with Fozzy. When she arrived she was one very happy puppy. Thanks again for all of your help. Cheers John and Nancy

APRIL 2019

Loki the CAT

Sydney to Brisbane, Australia
Hi Emily, Thank you for your email, arrived safe and sound! He had a lot to say once he got home but has settled in with no issues. I can’t thank yourself and your colleges enough for making this whole process as  painless and stress free as possible. Thanks again, Louise, Kyle & ‘Loki’ Mcintosh

DECEMBER 2016

Pup the Australian Koolie

Brisbane to Mackay, Australia

Hi Brad,

Just wanted to let you know that we got puppy all safe and sound.

As a business owner myself customer service is what's most crucial to me and dealing with you to organise pups travel has been an absalute pleasure. Great communication, simple, smooth and easy.

I can't thank you enough mate.

Cheers for everything!

Jay.

FEBRUARY 2016

Shenzie the CAT

Australia to Auckland, New Zealand
Hi Steph, Here is Shenzie all settled after her flight. We are very happy with the service that was provided, ensuring Shenzie's comfort and making her travel, stress free. Thanks again for looking after our girl 🙂 Sue & Athena