Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JANUARY 2014

Tiger the DOG

Sydney to Nukualofa, Tonga
Hi Nikkie, Happy new year. Hope all is well. Just to let you know that tiger and I arrived safely to Tonga. Had Tiger out of quarantine the same day after examined by the Tongan Vet. Tiger and I sent you a very big thank you from Tonga for everything that u had done for her. We are also safe from the cyclone. If you ever like to visit Tonga one day, please look me up. You are welcome to stay with us in our humble little house in Nukualofa. Many thanks again Nikkie for your efficient and quick assistance for us and to all your colleagues too. Kind regards, Kal & Tiger

JANUARY 2014

Alez the Bull Terrier

Brisbane to Wellington, New Zealand
Hi Gayelene Thanks so much for everything … Alex arrived a very happy calm guy. The people at the airport commented on what a relaxed boy he was. Thanks for all your help in getting him to us. He's settled in really well. Kind regards Hana

JANUARY 2014

Charlie the Husky

Darwin to Sydney, Australia
Hi Chelsea, I am just emailing to thankyou for all you help in getting my beautiful husky Charlie down and back home, he was very very excited when he seen me. Thankyou for making what could have been a painful situation an easy and relaxing Jet Pets experience. I would also like to thankyou for your professionalism in arrange the flight changes, boarding and delivery for Charlie. I have introduced him to my other Husky Opie Please find attached a photo of Charlie and Opie this way you get to see who you helped return home. Best Regards Sean

SEPTEMBER 2013

MONTY the LABRADOR

MELBOURNE to AUCKLAND, NEW ZEALAND

Hi Nicole,

Just wanted to let you know that Monty arrived here in Auckland safe and sound yesterday afternoon and we wanted to say thank you very much for ensuring he arrived in such good condition and that everything went so smoothly.

We would definitely use your services again should the need arise and would recommend your services to others as well.

Once again thanks so much!

Regards

Peter and Christine 

SEPTEMBER 2013

QUEENIE the DOG

PERTH to VANCOUVER, CANADA

Jasmine & Montanna,

Hope you are well. In case you haven't heard, Queenie arrived safe and well on Friday night. She actually looked quite fresh and relaxed, but was very glad to see us and get out of the crate. To look at her, I wouldn't have really known that she had been on a long trip, she looked happy, clean and healthy. 

I just wanted to say a big thankyou for all your help organising the transport, especially dealing with WWAT for us at the last minute when things looked like they weren't going to go so well for a minute. Much appreciated.

Regards

Andrew