Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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SEPTEMBER 2011

MISCHKA the CAT

SYDNEY to WASHINGTON DC, UNITED STATES

Hi Kirsty,

I don't know whether I emailed you to let you know that Mischka made the trip to the US safely.
She has settled in really well in the past few weeks, is putting on weight, and hasn't fallen over once. In fact, I caught her jumping up into a tree the other day...pretty safe to say that she is back to normal and has recovered well from her stroke (albeit she is a fair bit slower than she was before - not such a bad thing!).


I am happy to have my furry lap-warmer back in time for the colder months.
Thank you for all your help (and patience!) over the past 9 months.

Kind Regards,

Fiona

SEPTEMBER 2011

TIGER LILY the CAT

BRISBANE to TAMPA, UNITED STATES

Aleisha,

Tiger Lily was safe, healthy and glad to see us. Thanks again for all of your efforts to ensure that she arrived safely in Tampa. We are very pleased with the professional service provided by Jetpets and would unreservedly recommend your company.


Best regards,

Bryan

AUGUST 2011

MICIA ZOYA the DSH

BRISBANE to ROME, ITALY

Hello Kirtsy,

This is Tithi, Ryan Hill's girlfriend. I just wanted to write you a little something.

Zoya and Micia arrived in Rome perfectly safe and happy. I was in fact surprised to find how unshaken they were after 36 hours of being out and about. Their cages were a very good fit for size and the fleece provided definitely kept the dry. They had water and the toys they needed for their flights. I just wanted to thank Jet Pets, and you especially, for the attention to detail and thoroughness of the service offered and provided. It was made insanely easy and was executed perfectly. Ryan and I also very much appreciated the answers to all the countless and possibly pointless questions we sent your way! You were greatly helpful in making what seemed like such a crazy and complicated transition for us and the animals problem free. Thank you very much for everything...from all of us!

Go Jet Pets!


JULY 2011

LUCKY/RASCAL the DOMESTIC

BRISBANE to GOVE, NT, AUSTRALIA

Hi Sam,

Just a quick note to thank you and the Team at Jetpets for the excellent care given to Lucky and Rascal. The boys arrived safe and sound in Nhulunbuy this morning.

They are settling in well, and seem none the worse for wear after their big adventure. Please pass on our gratitude to everyone that cared for them.

Have a great weekend!

Kind regards, Gaye, Ed, Lucky and Rascal.

--

JUNE 2011

PEPPA the MANX X

MELBOURNE to LONDON, UK

Hi Kirsty

I just wanted to drop you an email to thank you and the rest of the Jet Pets team who were involved in the transportation of Peppa to the UK a couple of weeks ago.  She arrived unscathed and relatively trauma free all thanks to the professionalism and care shown by you and your associates.  You made a stressful process very easy and myself and Verity are very grateful for this.

  

Many thanks

Paul