Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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DECEMBER 2019

Rocco the Lagotto Romagnolo

Sydney to Singapore, Singapore
Hi Melanie Here's a shot of Rocco in his new surrounds - he is settling in although the resident monkeys cats and lizards keep him on his toes! Once again huge thanks for your support through this crazy time! Cheers G

NOVEMBER 2019

Hero & Saiga the Dobermann

Brisbane to Tokyo, Japan
Hi Justin, Hero and Saiga arrived safely yesterday and are very relaxed at home. With your big help, a big journey of Hero and Saiga succeeded. Thank you so much. I would like to ask you again in the near future. Many Thanks Yoko P.S This photo is 2 pups running around my home today.

NOVEMBER 2019

Jay the Australian Kelpie

Sydney to Tokyo, Japan
Hi, Justin  Thank you for everything !  Jay safely landed in Japan.  JetPets is awesome !!!!  He is really standout as Australian cattle and Kelpie living here in Tokyo.  Sorry for Jay no more free leash running at beach and field in Aus.  Anyway, I will fill in feedback.  It was super rain here, so not yet I had chance take a good one.  He loves Japanese food. I can’t give it to him so much...  Jay and I are still exhausted by travel, organize stuff Etc..  Recommend people JetPets!!  Again,  Thank you JetPets !!! 

NOVEMBER 2019

Verbena the Domestic Short Hair

Melbourne to Kuala Lumpur, Malaysia
Hi Justin,   It was an amazing experience with Jetpets . Verbena is finally reunited with us yesterday and she seems very happy as well . Attached is a photo of Verbena upon arrival to our home .   Cheers, Shakeela

OCTOBER 2019

Hugo the Mini Australian Bulldog

Brisbane to Kuala Lumpur, Malaysia
We have brought Hugo home finally on last Sat. He is settling in very well.   Thank you very much for your services, which have been very professional and prompt. I would certainly recommend my friends to use Jetpets to bring pets to and from Australia. Thanks again for all your help, Jasmine, which is very much appreciated.   Kherk