Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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NOVEMBER 2021

Lucy the Greyhound

Auckland to Paris, France
Kia ora Sommer Thank you for arranging the transit of the puppers. They’re all safely here and the team were great along the way, with the GoldenWays folks helping us out with knowing what to do for next steps. Photos below of some very jet lagged fur babies happy to just be anywhere near their parents!

NOVEMBER 2019

Zombie the Border Collie X

Perth to Frankfurt, Germany
She's very happily settling in here, she's enjoying the cold weather much better than the Australian heat!

OCTOBER 2019

Patch and Waffle the Domestic Short Hair

Brisbane to Berlin, Germany
Hi Justin, Thank you so much for all the care and attention JetPets showed to Patch and Waffle on their journey. We were so relieved to pick them up safe in Berlin. The updates during their travels was great, and are so grateful that they got here just fine. Thanks again for everything. Best wishes, Rachel

OCTOBER 2019

Smithy the Maine Coon

Melbourne to Paris, France
Hi Justin, Liliane and I would like to let you know Smithy arrived on time, clean, safe and well in Paris. Now he needs to settle into his new home in Montpellier. Thank you Justin for having perfectly organized the Smithy long journey. Kind Regards, Liliane and Jean-claude

JULY 2019

Oliver and Chevee the English Staffordshire Terriers

Brisbane to Gothenburg, Sweden
Good evening Bilijana, Thank you so much for all your help with my 2 fur babies, they are settling just fine and are happy, seemed as they didn’t take the big trip too hard as they were very happy to see me when I got them in Sweden