Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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JANUARY 2020
Coco the Pug
Hobart to Christchurch, New Zealand
Hi Kate…..Coco made it back safely, and is pooped today, enjoying being back in her ‘other’ home environment! Thanks for your service, see you next time!
JANUARY 2020
Poppy the Fox Terrier
Sydney to Auckland, New Zealand
Arrived in NZ from the South Coast of OZ ...very happy to breath the fresh air and have had my Poppy dog so well looked after and monitored during the 30 hr transit period from my house to boarding facility at airport terminal ..flight and then customs ..it went so smoothly and you took away all the angst that such a journey could have had....and for that part I am so grateful to the team at Jetpets.
DECEMBER 2019
Wattle & Scooter the Miniature Dachshund
Perth to Auckland, New Zealand
Hi Simone, Thank you SO much for all your whole team did to safely and efficiently relocate Wattle and Scooter. I can’t rate high enough, the process, the communication, the customer service skills and friendliness of every member of staff that l interacted with over the last 2 months, from my initial phone call with the ladies in Australia (Kaye and Stephanie) to the guy in Auckland who handed them over (Kevin). Just an outstandingly commendable service, you guys rock! Thank you SO SO much. Here are some photos of my husband with Scooter and Wattle in the Jetpets office in Auckland. Merry Christmas too. Cheers, Andrea x
DECEMBER 2019
Tiki the Mini Schnauzer
Brisbane to Auckland, New Zealand
My mini Schnauzer, Tiki arrived safely in New Zealand from Australia yesterday. Throughout the process I found the Jetpet staff very professional. I received regular text messages and emails, a pre flight photo and report card. Tiki was happy and well when I picked him up, showing no signs of anxiety. I would fully recommend using Jetpets' services.
NOVEMBER 2019
Skylar & Odin the Australian Bulldog
Brisbane to Christchurch, New Zealand
Skylar and Odin has a fantastic experience with Jetpets. They were completely exhausted when they arrived at their grand dads in NZ. Thank you for taking the stress out of their relocation from me. They were so excited that they jumped straight into the back of the jetpets van.