Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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NOVEMBER 2010

PAULIE the DSH

MELBOURNE to FRANKFURT, GERMANY

Hi Melana

I just wanted to let you know that Paulie has managed his big trip really well and I am very grateful for your help in all of it and for bearing with me. I'm sending you a picture of the little one happily taking a nap in his new claimed spot, he is loving it here!

I'll definitely be recommending Jetpets, thanks again for all your help!

Kind regards

Martha

OCTOBER 2010

SAMMY & HOUD the SHORT HAIRED

SYDNEY to LOS ANGELES, USA

Hi Emily,

 Just a note to let you know that Sammy and Houdini have arrived safe and sound, both seem very relaxed and content after there long journey, a massive thank you for your help, I have also told our local vets what a great help you were as wel as they were keen to have an update on there travels with Jet Pets, hopefully these good words will extend to new customers for you.

Thanks again
 
Jade

SEPTEMBER 2010

NESSY the TONKINESE X

TOWNSVILLE to CALGARY, CANADA

Hi Emily,

Nessy and I are now both back in Canada. Nessy is doing wonderfully - happy and healthy and not the least bit phased after 3 days of traveling!!! She is her very talkative and curious self again and is thrilled to be exploring her new home!!!  

Thank you again for your assistance. The airlines were very accommodating to Nessy and all parties were incredibly professional! Nessy bounded out of her crate tail up, smiling and looking for a cuddle!  

Also, thank you for increasing the size of Nessy's crate! She loves it! Even after days of flying she is still happy to jump in it and mush her baby blanket! She used to sleep in her crate at home (in Townsville), but has instead taken over my bed! ... she is obviously quite content in her new home!!!

Nessy has hardly left my side since I arrived last evening and is thriled to be getting so much attention from my family (other pets included)!

Thank you and everyone at JetPets for making the whole travel experience significantly easier for both Nessy and my self. I could not be more thrilled with how smoothly everything has gone and how happy Nessy is after traveling across the globe!

Best wishes,

Saskia and Nessy

SEPTEMBER 2010

JORDEY AND MILLY the DOMESTIC CAT

SINGAPORE to GOLD COAST, AUSTRALIA

Dear Josh,

 

WOW, THANK YOU FOR THE GREAT SERVICE !

 

I have already raved about Jetpets' excellent service during the transportation of our cats, Jorgey & Milly last year when we moved from Singapore to Hope Island, Gold Coast.  

Since then I recommended Jetpets to my friend who arranged for their aging family cat to be sent from Sydney to Gold Coast after it's owner, my friends mother,  passed away suddenly.  Needless to say my friend was just as delighted as I was with the level of service from Jetpets.

 

And now again, even your after-sales customer service is EXCELLENT.  I shall continue to recommend JETPETS OVER AND OVER AGAIN !

 

 

Regards,

Miranda  

SEPTEMBER 2010

DUDLEY the CORNISH REX

MELBOURNE to WELLINGTON, NEW ZEALAND

Thanks Erin - Dudley arrived safe and well, and after a couple of days sniffing everything, he seems to have settled down really well! It was a great service thanks.

Cheers

Belinda