Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MARCH 2010

CHONI the CAT

MELBOURNE to WELLINGTON, NEW ZEALAND

Dear Erin & Kate,


I just wanted to let you know that Choni is now safe and sound in her new Wellington home. I saw her on Skype earlier and she said that the flight was fine apart from the powdered eggs.

Thanks very much for all the updates and great service. Definitely reassured me during all stages of this process.

Best regards and Happy Easter,
Steve

MARCH 2010

SERAPHINA the CAT

PERTH to LONDON, UNITED KINGDOM

Hi Sandy,

Just wanted to let you know we picked up Seraphina on Wednesday last week and she seemed to have travelled quite well.  She has settled in beautifully and I think is quite relieved to be back with us.  She has already found a few favourite places to sleep and seems completely at home in her new house.  The house is spread over 4 levels so she is getting a bit of exercise too which is good - Mum and Dad were overfeeding her a little!

Thanks again for your help.

Marissa

MARCH 2010

BELLA the CAT

BRISBANE to INVERCARGILL, NEW ZEALAND

Morning Kirsty

I just wanted to say thank you for the organising you did with transporting Bella back to New Zealand. 
The whole process went smoothly and she arrived safely - a bit slimmer from obviously not eating but making up for it now.
She showed no ill effects from the journey and has settled well.

I will have no hesitation recommending Jetpets to others for transportation of their animals.

Once again thank you very much
Marlene 

MARCH 2010

RALPH & HEIDI the MAINE COONS

MELBOURNE to SINGAPORE, SINGAPORE

Dear Erin and all at Jet Pets

Many, many thanks for the smooth flight arrangements of Ralph and Heidi, especially with the last minute import permit amendments. The kits arrived to me just before midnight all relaxed and ready to play, no stress at all!

This is my very pleasant first-time experience with Jet Pets and most certainly won't be my last! You are definitely on my recommendation list to all my animal lover friends and contacts. Thumbs up!

Regards,
2 happy kittens and an impressed owner in Singapore.

MARCH 2010

KIMBA the CAT

SYDNEY to MELBOURNE, AUSTRALIA

A big thank you to Jetpets staff for the prompt and efficient service you provide. We collected our cat (Kimba) from your offices in Melbourne monday afternoon and were very impressed with the service we received and the care you showed for our cat.

Keep up the great work.

Regards

Craig and Sandy