Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2019

Biscuit the Golden Retriever

Melbourne to Hong Kong
I would highly recommend Jetpets to anyone and everyone who’s looking into relocating their fur babies. I’m one of those paranoid dog parent who was losing sleep months prior to Biscuit being relocated from Melbourne to Hongkong. But they made the entire process much more endurable for all of us. Extremely professional and prompt. Ready to answer and attend to all queries and requests even beyond their scope of work. A special shout out to Biljana, Aleesha and all the pet handlers for taking such great care of Biscuit during the entire process. We are very greatful to the entire team for being with us through this and I’m sure Biscuit who’s now back with us all safe and sound would wag his tail to it! Thanks again for all the efforts and the great work!

JULY 2019

Bailey the Golden Retriever

Sydney to Singapore
Hi Simone, Thanks for your help in getting Bailey to Singapore. She was very tired from the flight but recovered after a good night’s rest and is now settling well into her new forever home. Here’s a picture of her in our garden 🙂 Lynette

JULY 2019

Be Be and Mochi the Moodle

Sydney to Hong Kong
Hi Justin,   Thanks for helping to relocate them to Hong Kong.

JUNE 2019

Henry the Groodle

Brisbane to Singapore
Hi Rachael He’s settling in well thank you! He’s a gorgeous boy. Thank you very much for all of your help with his relocation. It really made the whole process so much easier. Here is a pic of Henry settling into his new home! All the best Angela

MAY 2019

Bailey and Digby the DOG

to Singapore
Hi thanks so much for your excellent care. Bailey and Digby are settling in well to their new life in Singapore. Here they are making new friends at a local dog park. I would recommend Jetpets to anyone who asks. Kindest regards Sally