Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

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Jetpets Happy Travellers

DECEMBER 2023

Ruby the Cattle Dog

Tauranga to Perth, Australia

Thanks so much for your awesome help during Rubys move, worth every cent! We are so happy to be reunited with our fur baby. Your communication was amazing and we loved having updates.

NOVEMBER 2023

Max the Hungarian Vizsla

Wellington to Melbourne, Australia

From our first contact the whole process was straightforward and my questions were always answered and I was reassured he would be ok. I would thoroughly recommend your services to others.

OCTOBER 2023

Frankie & Ralph the Miniature Schnauzer

Auckland to Brisbane, Australia

I can’t thank the Jetpets team more for all the assistance throughout the process.  Should I ever relocate again, Jetpets is without a doubt my option. It’s the small things that makes the difference!

AUGUST 2023

Biddy the Maltese / Shih Tzu X

Auckland to Brisbane, Australia

This the second time over the years that I have used Jetpets for our pooches and they are the best. So responsive and timely with all my questions and concerns. The whole thing was seamless and our Iddy Biddy was very well cared for!!!

JULY 2023

Kobe the Labrodor

Auckland to Melbourne, Australia

5/5 for Jetpets! The team are excellent in assisting you all the way through, from preparing the documents through to vet checks, and checking in.  Their expertise will give you assurance that your pet will get to its destination safe and sound. Thank you Jetpets.