Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JULY 2019

Kobi the Poodle

Perth to Oslo, Norway
Hi Lochlan, Kobi arrived safe and sound in Oslo yesterday. Thankyou for all your help getting him here! Photo attached. Many thanks, Hayley

JULY 2019

Loki the Siberian Husky

Melbourne to Geneve, Switzerland
Hi Jasmine, Thank you for taking the time to follow up with us. I have to say, we have been very impressed with the services, from Loki’s vaccination, pick up and also your partner ACE in Switzerland who contacted us for each step of the process (including live pictures on Whatsapp!! 🙂 ). See attached some pictures of Loki just after landing and also in Lyon. Thanks again, Best regards Olivier

JUNE 2019

Kaya the English Pointer x Great Dane

Brisbane to Paris-charles De Gaulle, France
Hi Rachael! That’s it, we are in France! The trip went really well! Lucky miss Kaya arrived more rested than we did. She was happy to see us of course, but still agreed to return to her crate, so it must have been a good experience. She is now really enjoying her French lifestyle, plenty of walks in the countryside and beaches, fresh food, and she loves going to the shop every morning to get her fresh baguette! I’ve enclosed a couple of photos of Kaya at her new home in Roscanvel. Thank you and all the Jetpets team and partners for taking such good care of her during this long journey. Kind regards Nathalie

MAY 2019

Hugo the DOG

to Frankfurt, Germany
Hi Rachael, Thank you for all your help! Hugo arrived safe in Germany and is loving his new surroundings! Thanks again! Marit

MAY 2019

Alfred the DOG

to Stockholm, Sweden
Hi Simone, Sorry, time has flown by, have been meaning to write a huge Thank You to you along with photos of a very happy Alfred!! You provided the most amazing service to us and we can’t thank your enough for helping us getting Alfred to Sweden with such short notice. He arrived happy and healthy to Stockholm and it was easy for ryan to pick him up as all paperwork was done perfectly:) Thanks again and please see attached photos. Thanks, Maja, Ryan, Alfred, Lilly & Milo