Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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NOVEMBER 2019

Glen & Doug the Beagle

Sydney to Christchurch, New Zealand
I could not say a nicer word about Jetpets! They were absolutely wonderful during our recent move from Sydney to NZ. The move itself was stressful enough for us, but knowing that both our cat and dog were well looked after made it so much easier. Jetpets are with you every step of the way and always super friendly and helpful. Thank you so much for getting Glen and Doug to their new home, that was really the most important part of the move to us! 🙂

SEPTEMBER 2019

Bady the Hovawart

Melbourne to Auckland, New Zealand
Hi Melanie, Thank you and your team so much for helping me to get over here to Aotearoa. Your team was great on Monday and Tuesday and everything went well. Also the MPI over here was lively guy, Bady didn't have any issues with him at all (and that means a lot). Here is one photo of Bady having relax now, after the journey. Thank you again and I wish you many happy clients. Martin

SEPTEMBER 2019

Han Solo the Domestic Medium Hair

Sydney to Christchurch, New Zealand
I was very happy with the service Jetpets provided for our cat Han Solo to travel from Sydney to New Zealand. Justin was more than happy to answer my thousands of questions which made for stressless travel. I was sent a photo of him having a snuggle with one of the staff before departing from Sydney which was a cute gesture. The collection process was super easy and Han Solo cage had been cleaned and refreshed before we collected him. Han Solo is now living his best life in New Zealand with us.

SEPTEMBER 2019

Bella the Hungarian Vizsla

Hobart to Christchurch, New Zealand
Hi Melanie, Bella arrived in good spirits yesterday and is settling in to where she was a few years ago ( still remembered how to open front door and let her self in when we got home). Thank you very much for the move for her from Hobart to Christchurch. I’ve included some pics from her drive home from the airport. Thankyou so very much   George and Bell

AUGUST 2019

Gino the CAT

to New Zealand
Thank you to everyone at Jetpets for your assistance in getting Gino safely from Australia to NZ. All the little pictures and updates were most appreciated and erased any concerns I had while he was travelling. Although there was one minor hiccup with a changed flight this was communicated clearly and in a timely manner. As I have no children Gino is very precious to me so I want to let you know I am very grateful for your assistance to helping me to reunite with him.