Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

Search - Jetpets Happy Travellers

JANUARY 2015

Paws the CAT

Sydney to Queenstown, New Zealand
Hi Danielle,
Hope you are well and had a lovely Christmas.
Sorry for the dreadful delay in sending you photos of Paws - it completely slipped my mind what with all the upheaval. I actually wanted to ask if you would be able to asset us in transporting Paws to the UK in April this year?
We were so impressed with Jetpets and yourself that we would really like to use you again for his journey to Scotland.
As you know we're in Queenstown at the moment so we would be keen to hear your suggestion on the best we to move our little man to the other side of the world.

Best Regards,

Brian and Lucie

DECEMBER 2014

Tommy and Ollie the Bengal and Abyssinian

Melbourne to Auckland, New Zealand
Hi Kathy,   Thanks for all of your help, you made the process really easy for us. The cats were pretty relaxed and weren't too unsettled when we first picked them up and now they are settling in really well.   I've attached a photo of the cats 🙂   Thanks again for your help!   Kate

AUGUST 2014

Dante the CAT

Melbourne to Auckland, New Zealand
Hi Nikkie   Thanks for making contact. We found Jetpets great to travel with and are very thankful getting my boy here was so easy. He has settled in well with my mums cat and dog and now part of ten family tho it took a while. He totally loves the outdoors..as was mostly as inside cat in Australia. Thanks for the follow up.   Steph

MAY 2014

Kitty the CAT

Melbourne to Auckland, New Zealand
Hi Danielle, Thank you so much for all of your help. Kitty made it to Auckland and is getting along nicely in his new house. I have been very happy with the services offered by Jetpets and will certainly be recommending you to friends in the future. Kind Regards,   Kim

APRIL 2014

Hercules the CAT

Melbourne to New Zealand, Auckland
Thanks Andrea, Great service & highly recommended!! Hercules was great when I picked him up -no trouble from the flight! Much appreciated! Apologies for the delay in response -this week has been SO crazy! Cute pic attached -settled at home now in NZ. Thanks again. Kirsten