Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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NOVEMBER 2019
Linguine the Dachshund
Melbourne to New York, United States
Hi Paige, Sandii and Jerry Just wanted to say a big thank you from Jen and I for helping getting our little boy to us. We had such a wonderful reunion and he was so happy to see us. Lots of kisses, cuddles and dancing. He is settling into his new surroundings well. Loves all the different smells! Thank you so much again for making his journey home seamless and keeping us up to date Rob
OCTOBER 2019
Lulu and Wilbur the Japanese Spitz
Brisbane to Vancouver, Canada
Hi Biljana, Thank you for all of your assistance in moving Lulu and Wilbur to Canada with us. After a few weeks we have settled into our home in Banff and are loving the snowy weather! Thanks again! Kind Regards, Greg and Georgia
OCTOBER 2019
Indigo the Abyssinian
Brisbane to Houston, United States
Dear Justin and Danielle, Many thanks for organising the very safe delivery of our girl. She is settling in even better than we thought she would, please see photo. Best regards, Frances (and Indigo)
SEPTEMBER 2019
Forrest the Chihuahua
Melbourne to Los Angeles, United States
Hi Melanie, Thanks so much for helping me move Forrest back to the US! When we dropped Forrest off that morning the pet handler was the nicest man ever! He was so friendly, understanding and patient with us. This was such an easy process with you guys. Here is a pic of Forrest at the Santa monica pier just an hour or so after I picked him up from the LAX airport!
SEPTEMBER 2019
Parker and Nova the Domestic Short Hair
Sydney to San Francisco, United States
Hi Kaye They're settling in to their new home and I've attached a couple of photos for you of them looking very relaxed in bed and one of Parker surveying her new kingdom. Thank you to the whole Jetpets team for all of the help and support over the last few months. You took the stress out of the experience for us and I really appreciate everything the team did. All of our questions and concerns were addressed so quickly and I don't think we could have gotten through it without Jetpets! Thank you again for getting our beautiful little ones over here safely with us. Kind regards Tenielle