Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JANUARY 2009

MULLET & MIMI the DOMESTIC CATS

MELBOURNE to SANTIAGO, CHILE

Dear Dean,
On behalf of my husband and our pets I would like to thank you for your service and help in making sure that our animals arrived well and safe.
They are really enjoying their new home and environment is like they have always lived here.
Once again thank you for your patience, kindness and advice.
Kind Regards
Patricia

JANUARY 2009

OREO the DOMESTIC CAT

BRISBANE to LAGOS, NIGEREA


Hi!

I know these pictures of Oreo in her new home are long overdue, but here she is! Even though she's been "free" three months, she still spends a lot of time hiding under the beds or anywhere out of sight. She will come sit with us when we're on the couch, but other than that I hardly see her during the day. I hope she eventually decides that it's safe to roam around (her kennel is kept out of sight!).

I've also attached one of the beautiful African Grey Parrots that perch on our balcony, but it isn't quite the same as the Kookaburras and colorful Lorakeets we had in Brisbane.

Just to let you know, the processing at Lagos airport went smoothly, as I had the help of an expediter and Oreo was not delayed coming through. She looked good, and I understand from my daughter she was well taken care of in London during her stay there (she called to see if she could go visit her, but was told she could only see her through the glass partition).

So alls well that ends well. Thanks so much for taking such good care of Oreo and ensuring her safe travel to Africa. It's much appreciated.

Warm regards, Cathy

JANUARY 2009

TANK the DOMESTIC CAT

BRISBANE to CHRISTCHURCH, NEW ZEALAND

Hi Emily,

Greetings from Tank and I! We're emailing from little ole New Zealand, just wanting to say thanks to Jetpets for looking after Tank while he flew. He arrived safe and sound and is now settling very comfortably into life in NZ.

On my part, thanks for making the journey so simple and stress free for us both! If ever I need to move my pet to another country again, I'll be sure to call up Jetpets.

Regards,

Aimee.

DECEMBER 2008

KITKAT & KIARA the CATS

NETHERLANDS to SINGAPORE,

Hi Danny,

Thank you for taking such good care of our cats. We could see they where well taken care of. It is good to have them home again.

You did a great job. Thank you.

Best regards
The Schutte Family

DECEMBER 2008

BABY the ANGORA RABBIT

MELBOURNE to HONG KONG,

Dear Jessica,

Thanks very much for helping me to ship my Baby back Hong Kong. I have picked her up this morning and she is now exploring my home in Hong Kong!She loves Hong Kong and she has great energy and appetite!

I will definitely recommend your company to all my friends that need to ship their pets!

Thanks and regards,

Jenny