Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2008

MINNIE AND BECKY the CATS

MELBOURNE to DOHA, QATAR

Hi Laura and Jaime,
Well as you can see Becky and Minnie have arrived safely and happily.
Jennifer shed many a tear. Becky slept in her basket at the foot of the bed and Minnie slept on the foot of the bed last night. They both won't let us out of their sight.
Thank you very much for your care and the excellent service you gave. A special hug to Laura from Jennifer for expediting their journey. We have both joined QAWS (Qatar Animal Welfare Society) and will be helping out there in our spare time.We feel at home now and are beginning to enjoy the experience.
Regards

Peter and Jennifer

AUGUST 2008

ALEX & SEB the DOMESTIC CATS

MELBOURNE to BRISBANE, AUSTRALIA

Hi Jason,
Last week I relocated from Perth to Brisbane and Jet Pets handled the transport of my two moggies - Alex and Sebastian.
I'm just writing to say thank you very much (on mine and their behalf!) for your wonderful service. The staff that collected them in Perth and dropped them off in Brisbane were extremely friendly and reassuring.
The flexibility in delivering the cats was highly appreciated, as I needed time to get off the plane from my flight, get to my apartment, meet the landlord and collect the key.
Crossing the country is already a big move- knowing the boys were in safe hands gave me one less thing to worry about! I would not hesitate in recommending Jet Pets to friends, family and colleagues.
Many thanks once again.
Kind regards,

Claire

AUGUST 2008

SAMMI the DOMESTIC CAT

MELBOURNE to KUALA LUMPUR, MALAYSIA

Good Morning Erin,
Finally, Sammy has arrived home albeit some jetlag. After about 2 hours of paperwork, Sammy was released and now he is happily adjusting to his new home.
Everything went fine no problem whatsoever, as promised. Thank you Erin and to all the JetPets Staff for the wonderful job. If not for the Malaysian Airlines staff in Melbourne who has introduced JetPets to me, I will definitely be having a lot of problems trying to make up, sort things out and move around in the unfamiliar territory on my own.
I will definitely spread the word around and keep JetPet's contact handy for future reference.
Erin, you have been a great help by keeping me well imformed of what to expect throughout the entire process,A BIG Thank you.
EVERYTHING IS A BREEZE, JUST A PHONE CALL AWAY, THAT'S JETPETS
Sincerely,

Shohimi

AUGUST 2008

PASANYO & SPUN the HIMALAYANS

MELBOURNE to DUBAI,

Hi Jessica,
Thank you for everything. Myself and my cats are doing well.
Thanks to Jet pets they have settled in fine,and the journey was okay for them espeacialy with your kind attention to details like ( water please and handle with love ) lables on the box .
I will definitley use Jet Pets again. I am so happy you made our transfer go smoothly, because if the cats are well we are well.
We will be coming back to Australia for good in another 2 yrs so we'll talk again.
All the best and god bless your souls.
Warm regards,
From all of us incl Pasanyo and Spunk

AUGUST 2008

MUSSY the CAT

SYDNEY to AUCKLAND, NEW ZEALAND

Hi Jessica,
We had Mussy delivered late Friday and he is doing great. He has yet to go outside, little unfamiliar with the surrounding still, but won't be long before he does.
I can see he has been pampered, he's looking for affection all day and is in great condition, so our biggest thanks to you all for ensuring his safe arrival.
Much appreciated,

Carol