Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

Search - Jetpets Happy Travellers

NOVEMBER 2007

THEODORE the CAT

MELBOURNE to SINGAPORE, ASIA

Hi Rhiannon,
I'd like to thank you for organising the transport for my cat Theodore. He arrived safe and sound in Singapore as scheduled. It was a huge relief for me!
You've been a great help and Jet Pets is really experienced and professional. I have recommended Jet Pets to my friends if they needed pet transport!
Once again, thank you very much for all your help and advise!
Janice

OCTOBER 2007

SUMMER the CAT

PERTH to CHRISTCHURCH, NEW ZEALAND

Hi Laura,
Thanks for your help in arranging Summer's transfer. She arrived in better spirits than I was expecting and has already taken ownership of my house. The way she has adapted so quickly and easily shows she must have had a smooth flight and lots of care throughout the whole process.
It's great to be reunited with her. Thanks again.
Regards, Janine

OCTOBER 2007

BUSSINGTON the CAT

MELBOURNE to LOS ANGELES, USA

Hi Laura, I would just like to thank yourself and the team at Jet Pets for transporting my cat Bussington from Melbourne to Los Angeles. She has settled in to her new home and arrived very relaxed.
Kind Regards, Rachel

OCTOBER 2007

SNUGGLES the CAT

PERTH to DUBAI,

Hi Laura,
Thank you so much Laura for all your help along the way organising Snuggles big move to Dubai, you have been outstanding!
I'm looking forward to giving Snuggles a big hug.
All the best, Angela

OCTOBER 2007

ZEUS the CAT

MELBOURNE to PARIS, FRANCE

Hi Laura,
Thanks for the follow up. Zeus was a little stressed after the long trip, not helped by train strikes in France which made getting to and from the airport quite challenging! However he seems to have settled in quickly; he is eating well and quite chirpy and seems very happy to see us. I am happy for you to use my feedback.
It really was very easy to arrange, and the follow through and follow up have been excellent. I would have been happy for Zeus just to arrive safe and well, but to get such fantastic service on top of that was an unexpected pleasure.
It seems that my experience is not unique: I have good friends here who shipped over their German Shepherd a couple of years ago using Jet Pets and they also were impressed with the whole operation. I would certainly recommend you to anyone planning to send their pets overseas, and will definitely use you again should I have that need myself.
Thanks,
Luke